AutoZone Auto Parts

4.5
148 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Owings Mills #6473 in Owings Mills, MD is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Owings Mills, MD or call us at (410) 559-2311.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
10109 Reisterstown Rd, Owings Mills, MD
21117, United States

Hours

Reviews

4.5
148 reviews
5 stars
117
4 stars
14
3 stars
5
2 stars
1
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, highlighting specific employees who went above and beyond to assist.

Product Availability

Customers noted that the store generally has a good selection of parts and products in stock.

Mixed Experiences

While many reviews were positive, there were also complaints about poor customer service and unhelpful staff at times.

Store Cleanliness

Some reviews mentioned that the store was clean and well-organized, although a few noted issues with cleanliness.
  • BG
    B Goldinc
    Oct 27, 2025
    5.0
    Very helpful employees
  • RR
    Ron
    Oct 17, 2025
    5.0
    Great people working at this location…
  • SO
    Shmuel Oropesa
    Aug 1, 2025
    5.0
    DeAndre deserves a raise! SO helpful and kind. Took my jugs of motor oil and battery, no problem. He showed me to the bathroom so I could wash my hands, and in the meantime, he prepared my $10 store credit card for the battery. Come here if you don't want to have to sign a log and dump your oil yourself like at Advanced Auto Parts. Definitely will be coming back.
  • CS
    Cheryl Stone
    Jul 21, 2025
    5.0
    Andy at this location is a special young man with exemplary customer service skills from the moment I walked into the store with his greeting until I drove away. He made recommendations on the wipers and installed them and also filled the wiper fluid for me when I asked. I am very pleased with windshield wiper recommendation. He is professional, respectful and just exceeded my expectations making this a very positive experience. It's rare that you get this level of customer service. Will return to this location in the future.
  • JB
    Johannser Bencosme
    Jun 15, 2022
    1.0
    The customer service here is trash. I bought a battery for my car 4 days ago, is isn't working. I came for a check. The answer that they gave me was, that she can't check my battery because "she is alone" , but the way the said it, it was like, "I don't care, because I'm not going to waste my time with you, because I'm not going to work for anyone for free". I asked, what I have to do? She said, I'm a way that meaning, "I don't care", you have to wait my partner come or go to a shop to check that. Ok, I asked her, when is your partner coming? I don't know. How you don't know? And how your said go to another shop, I bought my battery in your shop. Really disappointed. I give the shop no one star, they deserve a -5 star. They treated me like trash.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Owings Mills?

AutoZone Owings Mills is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Owings Mills, MD?

The store is located at 10109 Reisterstown Rd, Owings Mills, MD 21117, USA.