TOM WILSON INC

Reviews

• MK

  MC Kim

  Feb 15, 2026
  1.0
  80 y.o. woman went in to get estimate for a wiper issue. They said there was a mice issue and charge $90 for that diagnostics and told her that it would cost $800 to replace the wiper motor and linkage. We took it home and opened it up. Didn't look like they even opened it up as it was full of debris. Don't mind I understand it was an estimate, but to charge someone $90 and not even opening up the compartment to see what needed to be done? That's just blatant neglect!! Unfortunate to see this happen in Olney, MD. 2nd Reply: Well kinda a too late to say you will look at it now? I opened it up and cleaned out the inside and had use a plier to gently SNAP back the link that came off. We paid you $90. You should have done that then.
• LD

  Lupita Diaz

  Feb 3, 2026
  5.0
  I rarely write reviews but I was pleasantly surprised with the wonderful and speedy expertise service. Scott and Ryan were extremely through in explaining everything to me and giving me very reasonable pricing. The first time I took my car I needed new tires and they were able to get me in the same day and gave an honest and reasonable estimate. The second time I took my car in for multiple issues with brakes, rotors and muffler. As a woman I felt very respected and was given very thorough sincere service. I will definitely bring my car here for any other needs.
• SF

  S Fisher

  Nov 21, 2025
  5.0
  I took my vehicle in because I misread a indication light thinking it was a check engine issue. They got my car in promptly and discovered that it was not a check engine light but a low tire pressure issue. They were honest and explained that there were no issues and checked all four tires to ensure there were at the proper pressure. I truly appreciate there professionalism and patience. They certainly have my Family and Friends as customers for life. The folks at Wilson Tire(goodyear) went above and beyond and I'm extremely grateful.
• DL

  Diane Leach

  Sep 7, 2022
  1.0
  My son, who has spent thousands on tires there, recommended Wilson’s when I needed 4 new tires. $1,300 later I regret choosing them. Manager, Craig, condescendingly lectured me about how busy they were and had no interest in my needs. I got nothing but negativity and condescension from poor overworked, under staffed Craig. Go elsewhere, they don’t want or need your business, apparently they are too busy already.

Frequently Asked Questions About TOM WILSON INC