Advance Auto Parts

3.9
216 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1143 Annapolis Rd in Odenton offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1143 Annapolis Rd, Odenton, MD
21113, United States

Hours

Reviews

3.9
215 reviews
5 stars
123
4 stars
30
3 stars
14
2 stars
14
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor service experiences.

Staff Knowledge

Several reviews highlighted knowledgeable staff who provided assistance with automotive needs, but there were also complaints about employees lacking product knowledge.

Product Availability

Customers frequently noted that the store usually has the parts they need, although some reported instances of unavailability.

Installation Services

While some customers appreciated the installation services provided, others expressed frustration over inconsistent service and employees unwilling to assist with installations.

Store Environment

The store was generally described as clean and organized, but some customers experienced long wait times and poor communication from staff.
  • TB
    tommy bruno
    2 days ago
    5.0
    Nice folks here.
  • DB
    Dana Barile
    Sep 28, 2025
    5.0
    Tony is an angel! I called to see if I could get a new battery and install tonight, even though it was almoat 7pm. He was worried he wouldn't be able to due to loss of daylight and we hung up. He called me back 3 minutes later and asked me how quickly could I get there, since I didn't have anyone to help me at home and might get myself stranded the next day if the car wouldn't start. I tried my luck and it started for me to get over there. He helped me install the battery just before the sun set. I really appreciate how willing he was to go out of his way to help me as best as he could.
  • CL
    chance lantz
    Sep 27, 2025
    5.0
    Amazingly helpful, couldn't ask for more from a parts store
  • MN
    mackenzie neighoff
    Sep 13, 2025
    1.0
    not helpful at all , called to see if they could put a part on my vehicle because i just got a battery installed at there other location by my house and the location by me that did the install did not have the part so i called this location and asked if they could put them on for me because the lady told me if i hit a pothole my battery will come unconnected, they told me yes they could , i drove all the way up here for them to tell me they couldn’t put them on because they need to be put on when they are replacing the battery which i just got my battery put in not even 30 minutes ago from the location from my house. i would not care and just go to my mechanic monday to get them installed if i was not told they could one be put on from whoever worked at this location and the location by my house as well told me they could put them on for me at another location. This is honestly upsetting when i just paid 220$ for a battery to be basically half installed because IT CAN COME OUT AT ANY TIME ! Update: I went back to the location that installed my battery with the shims i bought from the odenton location, by my surprise they did not have to take my battery all the way out like the odenton location told me they would have to do, all they had to do was put them right on top like i thought, honestly your employees just didn’t want to do it. They genuinely have terrible customer service skills and do not want to help people at all. Maybe train them on people skills, or don’t have them work at a job where they actually have to do things.
  • TD
    Tureana Dash
    Jun 25, 2025
    5.0
    Thank you again with the help of my ac filter. I appreciated all the help and the cool air finally came back on after adding more freon. Great service..thank you Tureana

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*