Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Ocean City, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Ocean City location today.
Location
Hours
Reviews
3.8
232 reviews
5 stars
138
4 stars
30
3 stars
6
2 stars
6
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised staff for being friendly and accommodating, others reported unprofessional behavior and poor communication.
Reservation Issues
Numerous customers experienced problems with reservations, including cars not being available despite confirmed bookings, leading to frustration and disappointment.
Vehicle Condition
While some customers received clean and well-maintained vehicles, others reported issues with the cleanliness and condition of the cars provided.
Staff Recognition
Several reviews highlighted specific staff members, such as Christian and Keyarla, for their exceptional service, indicating that individual employees can positively impact customer experiences.
Overall Experience
The overall experience varied significantly, with some customers expressing satisfaction and loyalty, while others vowed never to return due to repeated issues.
- TITamara Ivan3 days ago5.0Excellent service friendly helpful staff!
- KKKendraOct 17, 20255.0Keyarla was so nice and accommodating, very helpful with getting me a car that drove very well and had the option of nature sounds to listen to which was very soothing. She also was able to give me a ride back to my house which was the first time that’s ever happened with enterprise in OC and Keyarla was also the one to give me the ride home. She was Very kind and has been my best experience with enterprise! Thanks Enterprise thanks Keyarla (sorry if misspelled your name).
- SSSydneySep 17, 20251.0This is the 3rd time in a month I’ve reserved a vehicle for just 24 hours just for them to have “no cars available.” So you’ve been out of vehicles for a whole month?!? Unreliable and very disappointing to say the least .
- SYsaw yerSep 16, 20251.0This business is based on complete nonsense, when I went to pick up the car I made an appointment for a week ago, they said they didn't have a suitable vehicle
- AAAleksandarSep 16, 20251.0Unprofessional and unreliable. I reserved a car several days in advance for a specific time, and when I arrived to pick it up, they just told me it wasn’t available. Shameful.
Frequently Asked Questions About Enterprise Rent-A-Car
What are the operating hours of Enterprise Rent-A-Car in Ocean City, MD?
Enterprise Rent-A-Car in Ocean City is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Ocean City?
The Enterprise Rent-A-Car location is at 11809 Ocean Gateway, Suite 1, Ocean City, MD 21842.
What types of vehicles are available for rent at this Enterprise location?
They offer a wide range of vehicles including car rentals, van rentals, luxury cars, and auto rentals to fit your needs.
Are there discounts available for any special groups at Enterprise Rent-A-Car?
Yes, Enterprise offers discounts for active military members.
What payment options are accepted at the Enterprise Rent-A-Car Ocean City location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I reserve a rental car at the Enterprise Rent-A-Car in Ocean City?
You can reserve a rental car online via their reservation website or by calling their local phone number at +1 410-213-0886.
What is the best way to find Enterprise Rent-A-Car if I’m visiting nearby places like Pampered Skin & Waxing or Marquess Phones?
Enterprise Rent-A-Car is conveniently located near Pampered Skin & Waxing and Marquess Phones on Ocean Gateway, making it easy to stop by for a rental while visiting these local businesses.
Can I rent a truck or van at the Enterprise location near Caliber Collision in Ocean City?
Yes, this Enterprise Rent-A-Car location offers van rentals and truck rentals, and is situated near Caliber Collision, a local automotive repair shop.
What nearby conveniences can I explore after picking up my rental at Enterprise Rent-A-Car?
After picking up your rental, you can visit nearby places such as 7-Eleven for quick shopping or CubeSmart Self Storage if you need storage solutions nearby.
Does Enterprise Rent-A-Car provide airport pick-up service in Ocean City?
Yes, they offer airport pick-up services, making it convenient for travelers to rent a car upon arrival in Ocean City.