Enterprise Rent-A-Car

4.0
345 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Nottingham, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Nottingham location today.

Location

Enterprise Rent-A-Car
8031 Belair Rd, Nottingham, MD
21236, United States

Hours

Reviews

4.0
345 reviews
5 stars
217
4 stars
45
3 stars
15
2 stars
10
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff professionalism is mixed; while some customers praised the helpfulness and politeness of staff, others reported rude and unprofessional behavior.

Vehicle Condition

Several customers noted issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.

Reservation Issues

Numerous complaints about unfulfilled reservations and lack of available vehicles, leading to customer frustration and inconvenience.

Positive Experiences

Despite negative feedback, many customers highlighted positive interactions with specific staff members who provided excellent service.

Management Concerns

There are concerns regarding the management's responsiveness and handling of customer complaints, with some customers feeling dismissed or disrespected.
  • GL
    Gene Lastner
    Nov 15, 2025
    1.0
    Again, if this could be 0 stars it would be. If this store could be any less helpful, I would not know how! I rented through Enterprise a 12 passenger van on their website to be picked at this location for November 6th. I was called on November 5th at 5:30 in the evening letting me know the van would not be there and no help in resolving this issue. The young man told me I could call around to see where I could find one. He did not offer any resolution or apology. I will never use Enterprise again! I did find another rental company that went out of their way to help me. I have always used this location in the past, but I will not in the future and will tell all I know about this bad experience.
  • VU
    Vivian Uzoma
    Nov 15, 2025
    5.0
    Great staff!
  • DB
    Denise Borowiak
    Nov 8, 2025
    1.0
    If I could rate this location zero stars, I would! Unprofessional and threatening behavior. My insurance covered the car rental for additional days and Enterprise was contacted by my insurance and the body shop and this information was updated in the system. I received several phone calls threatening that the rental car would be reported stolen if I did not return it. The rep for my insurance company stated she personally spoke to that person and he still proceeded to call me threatening to call the police! So rude and unprofessional. Never again will I rent from Enterprise!
  • RH
    Rob Harnsberger
    Nov 6, 2025
    5.0
    Had a very good experience renting from Enterprise. My truck was clean and the customer service was great. I was in and out with my rental in less than 15 minutes.
  • DC
    Diane Carmon
    Oct 4, 2025
    5.0
    Hats 🎩 off to Enterprise rent- a car at 8031 Belair Rd in Nottingham! Maryland !!The representatives were very polite and professional ! I have been a fan of Enterprise for years and their customer service has been consistent . I also have benefited from purchasing quality vehicles from Enterprise Sales.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Nottingham, MD?

You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks.

What are the operating hours of Enterprise Rent-A-Car in Nottingham?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.