Need a rental car in Nottingham, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Nottingham location today.
Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff, others reported rude and unprofessional behavior.
Reservation Issues
Numerous customers experienced problems with reservations, including cancellations and unavailability of vehicles despite prior confirmations.
Vehicle Condition
Several reviews highlighted issues with the cleanliness and maintenance of vehicles, including unpleasant odors and mechanical problems.
Staff Professionalism
While some staff members were commended for their professionalism, others were criticized for being dismissive and unhelpful.
TJ
Tonia James
Dec 26, 2025
1.0
Very disappointed in this location. Came in early morning with an insurance claim. Waited over 4 hours and still no car! Manager kept saying 30 minutes and never gave an update until I went back in to office from sitting outside. He then tells me they didn't have any cars at the moment! If he had said that in the beginning I could have went to another location and not miss a day from work. Went to Joppa rd and was in and out in 15 minutes.
SW
Sharon Williams
Dec 19, 2025
5.0
Excellent customer service! Very helpful!
MW
Morgan Welsh
Dec 9, 2025
1.0
AWFUL costumer service. Incompetent. I called yesterday to transfer a reservation to this location. I was told they were booked but I could pick up and suv tomorrow (today). I tell them I’ll be there at 5. The information is showing up in my GEICO app since this is a reservation through insurance. I go there today and am told my reservation was for yesterday at 5pm and that they have no cars available. How was my reservation for yesterday if I was told they were booked? I even confirmed with the man they were in fact booked yesterday…so again, how would I have a reservation for 5pm? I can’t say enough about how awful the costumer service and this experience was.
LL
Lex
Dec 7, 2025
5.0
Mr. Pearson was so helpful and patient with me. Thank you!
DL
Dyana Lincoln
Nov 30, 2025
4.0
Rental process was simple and staff is friendly , enterprise will pick you up , but security deposit amount is too high.