Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 3191 Queens Chapel Rd in Mount Rainier offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.0
298 reviews
5 stars
154
4 stars
58
3 stars
44
2 stars
12
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees received praise for their helpfulness, while others were criticized for unprofessional behavior and lack of assistance.
Staff Knowledge
Several customers highlighted the knowledge and helpfulness of specific staff members, particularly Jesse, Walter, and Lamont, who provided excellent service.
Store Environment
Customers noted issues with cleanliness and professionalism among staff, with some reports of employees being distracted or unhelpful.
Efficiency
There were complaints about long wait times and slow service, particularly at the cash register, indicating a need for better staffing or management.
Product Availability
The store generally has a good selection of parts, but some customers experienced issues with stock levels and incorrect items being provided.
- CPCarla ProctorNov 10, 20254.0People are so nice
- LLLisaOct 5, 20255.0I was originally going to rate 3 stars as I felt as though I could not ask for help with the employees talking amongst themselves, however there was a staff member who did not get distracted and answered all my question. Will be going there a second, third time and recommend. Look for the guy named Fodey or Fo!
- SMSDTubbs MetalworkSep 17, 20253.0If they change your battery for you, CHECK THEIR WORK. They didnt strap mine down and it eventually came out of its holder under the hood. Also they didn’t tighten the clamps on my terminals and one of those worked loose too!
- GOGlamorous OneAug 30, 20255.0Knowable team!
- MAMatthew AkinmukomiAug 27, 20255.0The young man foday was very helpful I don’t know much about cars but he was able to assist me with the type of oil I needed and the filter the amount of professionalism I was greeted with when I walked in I will be back I used to go to the auto zone but I never been taken care of so this is my new store for my parts
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What automotive products and services does Advance Auto Parts at 3191 Queens Chapel Rd offer?
Advance Auto Parts offers automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits. Services include free battery testing and installation, engine code scanning, starter and alternator testing, wiper blade installation, and battery recycling.
Does Advance Auto Parts install car batteries and windshield wipers?
Yes, they offer free installation of car batteries and windshield wipers with purchase. Exclusions may apply.
Can Advance Auto Parts recycle used motor oil and batteries?
Yes, they recycle used motor oil and batteries free of charge. Exclusions may apply.
What are the store hours for Advance Auto Parts at Mount Rainier?
The store is open from 7:30 AM to 9:00 PM Monday through Saturday, and 9:00 AM to 8:00 PM on Sundays.
What payment options does Advance Auto Parts accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available at this location.
Is Advance Auto Parts accessible to customers with disabilities?
Yes, the store has wheelchair accessible entrances and parking available for customers with disabilities.
Are there nearby places where I can eat before or after visiting Advance Auto Parts?
Yes, nearby dining options include Joe's Restaurant (Chinese and American cuisine), Little Caesars Pizza, Super Japan (Japanese and sushi), and Sunoco which serves breakfast and brunch.
Where can I find gas stations near Advance Auto Parts in Mount Rainier?
Nearby gas stations include BP, Sunoco, and Exxon & Mobil Stations, all conveniently located near the store.
Are there local services close to Advance Auto Parts for shipping or financial needs?
Yes, UPS Access Point locations for shipping and courier services, Western Union for money transfers, and Coinme and Wells Fargo ATMs for financial services are nearby.