Jiffy Lube

4.6
490 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in MOUNT AIRY. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1001 Twin Arch Rd, Mount Airy, MD
21771, United States

Hours

Reviews

4.6
490 reviews
5 stars
400
4 stars
50
3 stars
11
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with many highlighting specific employees for their exceptional service.

Efficiency

Many reviews noted the quick turnaround time for services, with several customers mentioning being in and out in under 20 minutes.

Honesty

Customers appreciated the honest assessments of their vehicle needs, with many feeling they were not pressured into unnecessary services.

Mixed Experiences

While many had positive experiences, some customers reported issues with service quality, including mistakes and disrespectful behavior from staff.

Cleanliness

The location was generally described as clean, with a few mentions of the waiting area being cozy but acceptable.
  • KB
    Kim Briglia
    Nov 15, 2025
    5.0
    Very friendly, knowledgeable, and courteous staff.
  • SG
    Shahira Galloway
    Nov 1, 2025
    5.0
    Quick service also pricey compared to other jiffy lube
  • JK
    John Kelly
    Oct 17, 2025
    5.0
    The team at the Mt. Airy Jiffy Lube are awesome. Extremely friendly, helpful, and knowledgeable. Highly recommend this location.
  • LE
    Lucius Espinoza
    Sep 30, 2025
    4.0
    Very helpful and didn’t try and screw me like my last mechanic did
  • MF
    Mark Fennel
    Sep 21, 2025
    1.0
    Jacob, was extraordinary rude and disrespectful. I was at the counter asking for an estimate, and he said, "Are you going to get your oil changed or not, because I have other customers to greet." First, NO ONE was behind me - to be honest and fair, he just finished a car. Second, I was up there for about 4 minutes. He said they don't offer Senior Discounts and acted like he was doing me a favor to take a $7 off coupon they have to honor BY LAW as I was comparing basic oil change prices versus signature change. If they hire disrespectful kids like this, who don't get customer service and respect of consumers. DO NOT GO HERE!!!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service