Jiffy Lube

4.6
493 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in MOUNT AIRY. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1001 Twin Arch Rd, Mount Airy, MD
21771, United States

Hours

Reviews

4.6
493 reviews
5 stars
402
4 stars
50
3 stars
11
2 stars
8
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, helpful, and professional, contributing to a positive customer experience.

Efficiency

Many customers noted the quick service, often completing oil changes and other services in under 20 minutes.

Service Quality

While most reviews praise the thoroughness and quality of service, some customers reported issues with incomplete services or poor handling of their vehicles.

Management Response

The management is acknowledged for addressing customer complaints and providing compensation when issues arise, although there are instances of inconsistent follow-through.

Pricing Transparency

Customers appreciate the lack of pressure for upselling additional services, but some expressed concerns about unexpected charges.
  • SR
    Stuart Rosenberg
    4 days ago
    2.0
    Jiffy Lube extended the offer to do this review: Took 2 cars into the Mount Airy Md location. Both cars got oil changes, air filters were pulled out and when replaced the clips were not clipped down on either car. The windshield washer fluid was not filled on either car. The tire caps were not tight on either car. Few miles and they would have fallen off. One car went in at 8am the next car went in at 10am. More people but same issues on both cars. Jiffy Lube is good for a fast oil change. Trust is a question... Are they filling the fluids, are they checking the tires air, are they cleaning the windows, and are they vacuuming the floor. Major questions for everyone to check and watch...
  • RF
    Richard F
    Dec 11, 2025
    1.0
    I give this Jiffy Lube 1 star, because that is the minimum Google will allow. On August 28, 2025, I received an oil change and tire rotation here. On November 12, 2025, I was driving down I-70 when one of my lug nuts came off, also causing my hub cab to go flying off the road (I lost both). I was completely confused at the moment what had happened (as it was very loud), pulled over, and remained stranded on the side of the interstate for a while. After ascertaining what had occurred, I was able to get the car into a shop, where they informed me that the people who had rotated my tires, did not torque the lug nuts, eventually leading to this unfortunate incident, and causing me to miss an entire day of work. I immediately called Jiffy Lube at 7:40 a.m. and spoke with the manager there at the time for 3 minutes and 51 seconds, explaining to him what had happened. He was able to look into his computer system and even see the employee who hadn’t torqued my lug nuts and said he would provide him a “retraining,” as this is something “they are always supposed to do.” This manager apologized to me and stated that my next oil change and tire rotation was on Jiffy Lube. Additionally, he said if the shop that worked on my car that morning charged me anything, that Jiffy Lube would comp it. The receipt for this repair reflects the cost was $20. Even though it caused me to miss an entire day of work, I felt that Jiffy Lube was doing their best to compensate the incident, and was satisfied with the manager’s response. Today, December 11, 2025, I returned to that Jiffy Lube, as it was time for an oil change. They did not compensate the oil change or $20 repair cost and added that they did not believe that I had actually had this conversation with the Jiffy Lube manager on November 12th. I have never been so insulated in my entire life. I do not write this review in any way to be vindictive. That facts are 100% true and I advise everyone to avoid this Jiffy Lube. Thank you for your time.
  • SG
    Sheila G.
    Dec 6, 2025
    5.0
    Great experience! The team was friendly, knowledgeable, and worked quickly to complete the requested services. Thank you!
  • TF
    Thomas Full
    Dec 2, 2025
    5.0
    Everyone at the Mount Airey location was extremely nice and helpful.
  • KB
    Kim Briglia
    Nov 15, 2025
    5.0
    Very friendly, knowledgeable, and courteous staff.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service