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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.3
(200 reviews)

Business Details

1001 Twin Arch Rd, Mount Airy, MD
21771, United States
(301) 829-6899

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Mount Airy, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mount Airy location today.

Location

Enterprise Rent-A-Car
1001 Twin Arch Rd, Mount Airy, MD
21771, United States

Hours

Reviews

4.3
200 reviews
5 stars
152
4 stars
12
3 stars
3
2 stars
3
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising friendly and helpful staff while others report rude and unprofessional behavior from certain employees.

Vehicle Condition

Several customers noted issues with vehicle cleanliness and maintenance, including dirty interiors and unpleasant odors.

Reservation Issues

Multiple reviews highlighted problems with reservations, including cancellations and miscommunication regarding vehicle availability.

Positive Experiences

Despite negative feedback, many customers reported positive experiences with quick service and efficient processes at the Mt. Airy location.
  • MH
    Mike Hill
    5 days ago
    5.0
    Great reliable rentals, outstanding customer service and support.
  • MM
    meeriley
    Feb 18, 2026
    5.0
    Great company great personnel wonderful car highly recommend!
  • JM
    James McMorrow
    Jan 29, 2026
    5.0
    I recently left my EZ-Pass when I returned my rental. I want to thank Kennedy for retrieving the unit & holding onto it until I was able to pick it up. Thank you sir !!
  • RS
    Rishena Summers
    Jan 10, 2026
    1.0
    I have always rented from Enterprise and never had any issues until I rented from the one in Mount Airy Maryland. The manager there was . He very rude and unprofessional. I have never in my life dealt with a business who did not treat their customers with respect. He would speak over top of me and not let me finish what I am saying and then use the lord's name in vain why talking to me on the phone very disappointed and Enterprise and who they have working for their company. They need to do a training on 101 customer service with this person.
  • SM
    Susan Mannix
    Dec 26, 2025
    5.0
    Very happy with my rental car. The staff was responsive, courteous, and professional!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Mount Airy, MD?

You can rent a wide range of vehicles including cars, vans, and luxury cars at Enterprise Rent-A-Car in Mount Airy, MD.

What are the operating hours of Enterprise Rent-A-Car in Mount Airy?

Enterprise Rent-A-Car is open Monday to Friday from 7:30 AM to 6:00 PM; Saturdays from 9:00 AM to 1:00 PM; and closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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