Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Middle River, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Middle River location today.
Location
Hours
Reviews
4.1
226 reviews
5 stars
143
4 stars
31
3 stars
8
2 stars
9
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service received high praise, with many customers highlighting friendly and accommodating staff.
Reservation Issues
Several customers reported problems with reservations, including unavailability of reserved vehicles and misleading information regarding upgrades.
Vehicle Condition
Feedback indicated mixed experiences with vehicle cleanliness, with some customers receiving cars that were not properly cleaned.
Staff Professionalism
While many staff members were commended for their professionalism, there were instances of poor customer interactions that negatively impacted experiences.
Overall Experience
Despite some negative experiences, many customers expressed satisfaction with their overall rental experience and willingness to return.
- DDDerek DownesNov 15, 20255.0Excellent customer service at the Middle River rental location The staff was amazing
- AFAmanda FarrenNov 8, 20255.0Enterprise made it so easy. I got a nice Nissan Altima, which was comfortable and clean. They worked flawlessly with my insurance and the body shop down the road. They gave me rides both ways. Caroline at the front desk at this branch was very nice, cheerful and pleasant to talk to. She's a treasure. I couldn't ask for a better experience short of them gifting me the nice car! ;)
- SWSteve W.Oct 30, 20255.0Excellent customer service and reasonable rates. Highly recommend.
- TTTerry TrishAug 31, 20255.0The customer service is amazing and employees are personable from the start to finish which makes for an exceptional experience. I would highly recommend renting from Enterprise to friends and family.
- KBKirby BrooksAug 27, 20251.0I couldn't have the truck that was on the lot because it was reserved. It didn't matter that I also had a reservation for a truck but was told to pick from a much smaller selection. I finally got a truck from another location which also fed me misleading information regarding changing vehicles. I could say more regarding the reservation and the misleading information that is told to me but I value my time. Your rental agent knew GEICO had reserved a pickup truck for me instead of acknowledging that he said I had a $40.00 a day limit. When I asked for a pickup truck twice I was told the Toyota that was on the lot was reserved. The second location I visited told me they didn't have any trucks available and they don't like to switch vehicles from other locations because each location has their own fleet. After a few phone calls I was told the truck I'm currently using had just arrived and it was available which wasn't true because it was sitting on the lot when I visited the first time. The link from the owner is bogus. It takes you to enterprises page but there's no where to input information.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Middle River, MD?
You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
What are the operating hours for Enterprise Rent-A-Car Middle River location?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 2:00 PM, and is closed on Sundays.
Where is Enterprise Rent-A-Car located in Middle River, MD?
They are located at 9902 Pulaski Hwy, Middle River, MD 21220, USA.
What forms of payment does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, Enterprise offers discounts for active military members and the business is woman-owned.
How can I make a reservation for a rental car at the Middle River Enterprise location?
You can reserve your rental car online via their website or by visiting http://enterprise.com/reserve.
What nearby automotive repair services can I use while renting a car from Enterprise?
Nearby automotive repair options include Pep Boys, Hi-Way Body & Paint Shop, Putty Hill Garage, and Golden Ring Car and Truck Repair for any vehicle service needs.
Are there any nearby places to get food around Enterprise Rent-A-Car in Middle River?
Yes, Burger King is close by where you can grab fast food before or after your rental car visit.
What are some nearby storage facilities near Enterprise Rent-A-Car in Middle River?
Extra Space Storage and Self StorageOne White Marsh are nearby options for personal or business storage needs.
Is there a nearby place to exchange currency or use an ATM near Enterprise Rent-A-Car?
Yes, LibertyX Bitcoin ATM provides currency exchange and ATM services close to the rental location.