Business Details
About
Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Hours
Reviews
4.6
859 reviews
5 stars
762
4 stars
18
3 stars7
2 stars9
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Jay and Scott for their exceptional service.
Efficiency
Several reviews highlighted the quick and efficient service, with many customers noting they were in and out in a timely manner.
Communication Issues
There were multiple complaints about poor communication, particularly regarding appointment scheduling and service details, leading to customer frustration.
Transparency
Customers expressed concerns about transparency in pricing and service recommendations, with some feeling upsold or misled about necessary repairs.
Mixed Experiences
While many had positive experiences, there were significant negative reviews regarding service quality and management, indicating inconsistency in customer satisfaction.
- MKMatt KellsNov 16, 20251.0Shop told me they couldn’t find a leak in my wife tire. So, they popped the tire off and resealed it. Next day the tire is leaking again. Brought the car to a local repair shop and they found the tire leak in less than 10 minutes. And your place is called Mr Tire? I don’t think they ever looked at the tire. That crew lied.
- SMSylvia MarshallNov 16, 20255.0Top notch customer service! The fit me in the same day at the last minute and really took care of me! I was comfortable in the sitting area and was giving play by play updates on everything. He even discounted me for a waiting inconvenience. Asked me did I want anything to drink! And fixed my car with no problem! They have a customer for life!!! Both men at the front desk were phenomenal!!!
- SCScott CaterNov 10, 20251.0The desk person paid very little attention to me when he was taking my information. I felt like I was intruding on his time. He needs a refresher on customer service.
- MRMolly RocheNov 8, 20255.0Chris did an amazing job! Came in with a leaky tire and he patched it in 2 hours for $36. It was the best possible outcome 10/10 would reccommend!
- DSDennis SOct 30, 20251.0The level on incompetence in this company is a joke. No one answers the phones, they don’t follow up about appointment changes dir to their lack of ability to plan for business. I’ve never found it harder to just buy a new tire that they claim is available online and to get it put on.
Frequently Asked Questions About Mr. Tire Auto Service Centers
What types of automotive services does Mr. Tire Auto Service Centers offer?
Mr. Tire Auto Service Centers provides dealer-quality auto maintenance, inspections, installations, repairs, roadside assistance, towing services, and check engine services.
What tire brands are available at Mr. Tire Auto Service Centers in Lutherville?
They specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Where is Mr. Tire Auto Service Centers located?
It is located at 1536 York Road, Lutherville, MD 21093, USA.
What are the business hours for Mr. Tire Auto Service Centers?
Open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Can I get roadside assistance and towing services at this Mr. Tire location?
Yes, the center offers roadside assistance and towing services as part of their comprehensive automotive care.
Is there a nearby convenience store where I can grab snacks while waiting?
Yes, 7-Eleven is nearby, offering convenience items including snacks and drinks.
Are there any good restaurants close to Mr. Tire for a meal before or after my visit?
Yes, Ocean Pride seafood restaurant and Pizza Boli's Italian restaurant are nearby for dining options.
Where can I find a gas station near Mr. Tire for refueling my vehicle?
Nearby gas stations include MARGATE SUNOCO, Sunoco, and BP, all within close proximity.
Are there any financial or insurance services near Mr. Tire Auto Service Centers?
Yes, nearby you can find Lonzo Warren - State Farm Insurance Agent, Loretta Johnson - State Farm Insurance Agent, Summer Financial Inc., and Mobri Financial Group for insurance and financial advising.
How can customers use the nearby educational and legal service providers?
Customers might visit Huntington Learning Center for tutoring or FGKM Law and other nearby attorneys for legal services, making it convenient to combine visits in the area.