Many customers praised the friendly and professional service, highlighting the staff's willingness to help and communicate effectively.
Timeliness
While most reviews noted prompt service, some customers experienced longer wait times than expected, particularly during busy periods.
Pricing
Feedback on pricing was mixed; some customers found it fair and transparent, while others felt certain services were overpriced.
Quality of Work
Overall, customers expressed satisfaction with the quality of repairs and services provided, often mentioning the thoroughness and reliability of the work.
JS
Jackie Sparks
4 days ago
5.0
The Hillen Tire Team is Amazing! They do a fantastic job! I've been going there for years. I won't go anywhere else.
JV
Jonathan Vitak
4 days ago
5.0
These guys are the best!! They take care of both of my vehicles. No headaches just great service :)
HM
Harold Moller
Jan 2, 2026
5.0
Brian has always done an excellent job with my car maintenance. Changed transmission fluid a few days ago and did my front and rear brakes about 2 months ago.
I am about to return to get the very important timing belt changed. Honestly I generally don’t trust car repair shops but Brian and his crew of professional mechanics have consistently earned my trust and confidence
There is no one I trust more than Brian and his crew to change out my timing belt.
TD
Treasure Douglas
Dec 26, 2025
4.0
Brian and the other technician were very nice and helpful. Shop was nice and my car was returned in good condition (Ive had other shops leave oil and other residue around the dash/door). Would’ve given 5 stars if it wasn’t for me waiting for a while after having to reschedule my original appointment but they seemed busy and its the holiday season. Will definitely return for other services.
RR
Ronaldo
Dec 10, 2025
1.0
I was genuinely surprised, given all the positive reviews, at how disappointing the customer service was. One of the employees was in the middle of taking my information for a simple drop-off when he suddenly stopped, picked up the phone, and started assisting another customer for several minutes—completely disregarding me. It was unprofessional, and honestly something I had never seen before.
The owner seemed pretty decent, but the other employees left a lot to be desired, and the overall experience just didn’t live up to the reputation that brought me there. Would not recommend.