Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Laurel.
Customers reported inconsistent service quality, with some experiencing excellent service while others faced issues such as incomplete oil changes and lack of attention to detail.
Customer Service
Feedback highlighted a mix of positive and negative experiences with staff, ranging from friendly and knowledgeable service to rude and unprofessional behavior.
Efficiency
Many customers appreciated the quick service and efficiency, although some noted long wait times and disorganization during busy periods.
Pricing Issues
Several reviews mentioned dissatisfaction with pricing, including unexpected charges and high costs for services, leading to concerns about value for money.
Communication
Customers expressed a need for better communication regarding services performed and policies, particularly regarding coupon usage and service explanations.
OP
Olivia Proctor
4 days ago
5.0
Always a good experience here.
RD
R D
Nov 13, 2025
5.0
Friendly staff, quick service
BR
Bryan Ramos
Nov 12, 2025
1.0
I visited this location to get an oil change and a differential fluid, 2 months later my differential was damaged becase they put the wrong oil and additives. They didn’t want to be responsible for their damages, bunch of people that dont know what they’re doing.. please dont visit this places, find your own mechanic or dealer to have your car serviced. THIS PEOPLE WILL DAMAGE YOUR CAR AND WHO KNOWS IF THEY CHANGE THE OIL.
KJ
K J
Oct 31, 2025
4.0
This was my first time here so I didn't know what to expect. I felt rushed like the rep who greeted me spoke very fast and monotonous. There was a lot going on around me with all the workers doing tasks so I already felt overstimulated. The rep asked for my license, so I asked why do you need my license. She explained I was a new customer and she needed to add me to the system. I think that explanation could have easy been included in the initial request. Other than that, I was impressed with the speed of the service and being able to get in and out on my lunch break. That kind of convenience is priceless in the world of a busy working mom.
JL
Jonathan Louis
Oct 21, 2025
5.0
I’ve been coming to Valvoline oil change in Laurel, MD for some time. All my experiences have been good, but today it was great. The overall customer service and the concern they showed were very professional and helpful. Anthony was very helpful and had good insight on everything that I required about. Dearell and Korye did a great job of getting me in and out without any issues or problems. The team overall did a wonderful job, and I look forward to returning there for my oil change.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Laurel offer?
Valvoline Instant Oil Change in Laurel provides 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions including oil change, oil lube & filter service, auto repair, car battery, and auto air conditioning services.
What are the operating hours of Valvoline Instant Oil Change in Laurel?
The Laurel location is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Is Valvoline Instant Oil Change in Laurel open on major holidays?
Valvoline Instant Oil Change in Laurel is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Do I need an appointment for an oil change at Valvoline Instant Oil Change in Laurel?
No appointment is required; customers can receive oil change and maintenance services on a walk-in basis.
What payment methods does Valvoline Instant Oil Change in Laurel accept?
They accept debit cards, credit cards, and mobile NFC payments for customer convenience.
Where is Valvoline Instant Oil Change located in Laurel, MD?
It is located at 8301 Spruce Hill, Laurel, MD 20707, USA.
Are there any restaurants nearby where I can eat while waiting for my service?
Yes, nearby dining options include Soul Boat for soul food and seafood, Pizza Hut for pizza, Wendy's for fast food burgers, and Famous Dave's Bar-B-Que of America for barbecue.
Where can I find ATMs near Valvoline Instant Oil Change in Laurel?
Nearby ATMs include Bitstop Bitcoin ATM, Athena Bitcoin ATM, and Wells Fargo ATM, providing convenient access to cash during your visit.
Are there beauty salons close to Valvoline Instant Oil Change where I can get a haircut or spa treatment?
Yes, nearby beauty salons include Tovar Estilista, Latin Image Salon, Balmore Hair Salón, E&A Hair Salon, Milk & Mane Hair, and Barberflow Connec for beauty and spa services.
What should I know about the history of Valvoline Instant Oil Change in Laurel?
This location has been serving the Laurel community since June 26, 2015, continuing Valvoline’s nearly 40 years of trusted preventive vehicle maintenance.