Valvoline Instant Oil Change

4.3
518 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Laurel.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
8301 Spruce Hill, Laurel, MD
20707, United States

Hours

Reviews

4.3
518 reviews
5 stars
358
4 stars
77
3 stars
15
2 stars
5
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some experiencing excellent service while others faced issues such as incomplete oil changes and lack of attention to detail.

Customer Service

Feedback highlighted a mix of positive and negative experiences with staff, ranging from friendly and knowledgeable service to rude and unprofessional behavior.

Efficiency

Many customers appreciated the quick service and efficiency, although some noted long wait times and disorganization during busy periods.

Pricing Issues

Several reviews mentioned dissatisfaction with pricing, including unexpected charges and high costs for services, leading to concerns about value for money.

Communication

Customers expressed a need for better communication regarding services performed and policies, particularly regarding coupon usage and service explanations.
  • OP
    Olivia Proctor
    4 days ago
    5.0
    Always a good experience here.
  • RD
    R D
    Nov 13, 2025
    5.0
    Friendly staff, quick service
  • BR
    Bryan Ramos
    Nov 12, 2025
    1.0
    I visited this location to get an oil change and a differential fluid, 2 months later my differential was damaged becase they put the wrong oil and additives. They didn’t want to be responsible for their damages, bunch of people that dont know what they’re doing.. please dont visit this places, find your own mechanic or dealer to have your car serviced. THIS PEOPLE WILL DAMAGE YOUR CAR AND WHO KNOWS IF THEY CHANGE THE OIL.
  • KJ
    K J
    Oct 31, 2025
    4.0
    This was my first time here so I didn't know what to expect. I felt rushed like the rep who greeted me spoke very fast and monotonous. There was a lot going on around me with all the workers doing tasks so I already felt overstimulated. The rep asked for my license, so I asked why do you need my license. She explained I was a new customer and she needed to add me to the system. I think that explanation could have easy been included in the initial request. Other than that, I was impressed with the speed of the service and being able to get in and out on my lunch break. That kind of convenience is priceless in the world of a busy working mom.
  • JL
    Jonathan Louis
    Oct 21, 2025
    5.0
    I’ve been coming to Valvoline oil change in Laurel, MD for some time. All my experiences have been good, but today it was great. The overall customer service and the concern they showed were very professional and helpful. Anthony was very helpful and had good insight on everything that I required about. Dearell and Korye did a great job of getting me in and out without any issues or problems. The team overall did a wonderful job, and I look forward to returning there for my oil change.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Laurel offer?

Valvoline Instant Oil Change in Laurel provides 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions including oil change, oil lube & filter service, auto repair, car battery, and auto air conditioning services.

What are the operating hours of Valvoline Instant Oil Change in Laurel?

The Laurel location is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.