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2027 Kia Telluride
Brand Certified

King Kia of Laurel

3.9
(879 reviews)

Business Details

14921 Baltimore Ave, Laurel, MD
20707, United States
(301) 756-1636
https://www.kingkiaoflaurel.com/

About

Kia DealerAuto Repair ShopTire ShopCar DealerUsed Car DealerOil Change Service StationCar Inspection StationAuto MaintenanceAuto Accessories StoreAuto Parts Store
Formerly known as Laurel Kia, now King Kia of Laurel, our experienced team has all the answers to guide you through the car buying process with ease! And the best part? They’ll do so with a smile! From figuring out the best financing option for you, to valuing your trade-in, to handing you the keys to your new ride, the King Kia of Laurel team is ready to help. And the royal treatment extends to all our online users as well! Kia shopping from the comfort of your kingdom has never been easier with our online shopping portals. Whatever your purchasing preference we’ll work with you to get you your perfect Kia! We are King Kia of Laurel, dedicated to treating the Laurel, Columbia, College Park, Jessup, and Elkridge, MD areas like Royalty!

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

King Kia of Laurel
14921 Baltimore Ave, Laurel, MD
20707, United States

Hours

Reviews

3.9
879 reviews
5 stars
561
4 stars
64
3 stars
38
2 stars
39
1 star
177

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Many customers praised the sales team for being knowledgeable, patient, and not pushy, leading to a positive car-buying experience.

Customer Service

While some reviews highlighted excellent customer service, others reported issues with communication and follow-up, particularly in the finance and service departments.

Trust and Transparency

Several customers expressed concerns about misleading pricing and lack of transparency in the sales process, leading to feelings of distrust.

Service Quality

The service department received mixed reviews, with some customers appreciating the helpfulness of service advisors, while others reported poor experiences with repairs and communication.
  • MK
    Marc Kinney
    2 days ago
    5.0
    We purchased a 2027 Kia Telluride X-Pro at King Kia. Our salesman, Earl Ward, did a fantastic job of taking care of us throughout the entire process. Everyone at the dealership was very friendly and professional and stopped to chat with us. King Kia gave us a great price on our trade in. We’re very happy with our new car. Even though there are other Kia dealerships closer to us, we’ll be taking our vehicle to King Kia for all service work because we’re so impressed with them. Thank you all at King Kia for making the purchase a great experience.
  • HF
    Henri Flego
    2 days ago
    5.0
    I couldn’t tell you about sales or buying experiences, but their service department is the best dealership shop I’ve ever been to. I had my car towed there for diagnostics and repair. From the start, Jacob was amazing. He communicated everything very well and as soon as he learned anything new, he was on top of informing me as soon as could by call and text. Unfortunately my engine was bricked, he explained the 2 possible causes thoroughly and sent me an estimate for repairs. I had previously told him I was having money problems, so right after he texted me the cost sheet he followed up with a financing option as well as giving his honest opinion on next steps. He was generous with the time he gave me to figure out what to do with the car and was supportive of my decision. He was just great throughout the whole process and I really appreciate him affording me time, resources, and a break on the cost of diagnostics and storage. Honestly, if the service makes other than Kia, depending on the problem, I’d bring my new car there.
  • LL
    Leobaby
    5 days ago
    5.0
    I had an absolutely amazing experience working with Kevin Sanchez today! He helped me purchase a 2023 Kia Forte, and every step of the process was smooth, informative, and stress-free. Kevin was incredibly knowledgeable, friendly, and went above and beyond to make sure I got exactly what I was looking for. I can’t recommend him enough—if you’re in the market for a car, he’s your guy! Thank you so much Kevin.
  • AG
    Alexandra Gill
    Feb 16, 2026
    5.0
    I had a great experience, buying my car here! We handled most of the details through messages ahead of time, and everything was honest, clear, and exactly as discussed when I came in to finalize the deal. There were no surprises. Johnny runs a great team and made the whole process smooth. Kevin was easy to work with and answered all of my questions. Larry in finance was professional and efficient. I would definitely come back again and highly recommend the dealership to anyone looking for a straightforward, stress-free car buying experience
  • SO
    scott o
    Feb 12, 2026
    1.0
    I bought a 2018 Toyota Tacoma from Laurel Kia and it had been sitting on the lot for about 9 months before I bought it. Turns our it was a Michigan DOT owned truck before being sold at auction, and had apparently been fed a steady diet of cheap, bulk, non-detergent oil for the first 100k miles. It took 5 weeks for the low oil pressure issue to show up. I cannot say that Laurel Kia knew about the problem, but they certainly did absolutely nothing to assist with any resolution. Clearly, it was a week out of warranty, so they left me twisting in the wind. The service manager had a little temper tantrum, yelling about there was nothing wrong with it. They wouldn't even talk about fixing it outside of warranty work. What kind of shop won't work for cash money? Pretty unprofessional! That cost me $7600 for a new engine , on top of the cost of the truck. THANKS FOR NOTHING LAUREL KIA!

Brand Certified Facts from King Kia of Laurel

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Certified February 22, 2026Yext Knowledge Graph
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