Jiffy Lube

4.6
1637 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in LAUREL. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
301 2nd St, Laurel, MD
20707, United States

Hours

Reviews

4.6
1,637 reviews
5 stars
1,283
4 stars
197
3 stars
41
2 stars
29
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service, highlighting the staff's attentiveness and willingness to explain services.

Efficiency

Several reviews noted quick service times, with many customers reporting being in and out within 30 minutes.

Honesty and Transparency

Customers appreciated the honest assessments of their vehicle needs, with some noting that unnecessary services were not pushed.

Mixed Experiences

While many had positive experiences, some customers reported issues with service quality, including miscommunication and dissatisfaction with upselling tactics.

Technical Issues

A few reviews mentioned problems with service execution, such as improper installation or failure to complete requested services.
  • MC
    Myisha Claggett
    3 days ago
    5.0
    I went in for an oil change and also needed an engine flush because I haven’t had one since I purchase my 2019 Traverse in 2018. They took care of me and I was only there for 20 minutes. Their customer service was amazing and I love that they top off your tires and vacuum. Thank you for all you do.
  • YO
    Yeni Oyekola
    6 days ago
    5.0
    Very amazing! Friendly and wonderful team all around. Mr. Charles was kind, helpful and he was very intentional about putting a smile on everyone’s face. I felt welcomed here. Will definitely come here for all my oil change
  • HC
    harvey casper
    Nov 14, 2025
    1.0
    Totally waste of time.Did not have supplies to complete task. Plus lied about age of air filters.The manger was clueless about the thought of apologizing for the poorly run operation.
  • CT
    Carla Talia
    Nov 8, 2025
    1.0
    I always come here just for a simple oil change, but every time they insist I urgently need something else — brake fluid, transmission fluid, and now a tie rod. Another mechanic told me those services weren’t necessary. The owner’s constant pressure feels dishonest — get a second opinion before paying.
  • CG
    Chiki Gaelle
    Oct 31, 2025
    3.0
    They did my oil change but caused more damage to my car. My car is brand new, had no issues but after they worked on it, I don't know what they touched but I started having alerts on my dashboard. Offering services I didn't want. Who knows what they might have removd from my vehicle. They can do better than that. The manager was willing to help but I believe some workers are not truthful. Now my vehicle is having all kind of issues popping on the dashboard just for an oil change. Normally I won't write a negative comment but this really pain me and now I have to go spend my time to fix what was not broken in the first place. I am really pissed...

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service