Brand Certified
Enterprise Rent-A-Car
3.9(361 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
9943 Washington Blvd, Laurel, MD
20723, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(301) 617-9677
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/md/laurel-washington-blvd-162q.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Laurel, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Washington Blvd. location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
3.9
361 reviews
5 stars
218
4 stars
43
3 stars
16
2 stars
12
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of individual employees who provided exceptional service.
Cleanliness Issues
Several reviews highlighted concerns about the cleanliness of the rental vehicles, including reports of dirty cars and even pest issues.
Reservation Problems
Numerous customers experienced issues with reservations, including cars not being available upon arrival and last-minute cancellations.
Mixed Experiences
While many customers had positive experiences, there were also significant complaints regarding rude staff and poor management responses to issues.
Location Convenience
The location's proximity to a repair shop was noted as a positive aspect, making it convenient for customers needing rentals while their cars were being serviced.
- VHVoni Harrison2 days ago5.0Customer service was great, they provided me with a great vehicle too! I could go on and on with the above and beyond service I received from Marc at the Laurel, MD (Washington Blvd) location. Marc, The assistant manager, took the time to ensure that my needs were met with and followed up with me until my issue was resolved. He was courteous, exuded excellence in customer care, professionalism, consideration, and understanding of my issue. He deserves the highest accolades for his commitment and dedication to customer service. 10⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
- SMSylvia MillerFeb 26, 20265.0Mckenzie and the team provide top tier service.
- LTL TFeb 19, 20264.0I needed a rental when my truck was being fixed. The staff at this location was helpful and courteous.
- BLBrian LambFeb 6, 20265.0Nice friendly people who care about your experience. Would recommend them to anyone
- LELeyton EddinsFeb 5, 20264.0Don’t bother calling won’t answer. Super nice when you deal with them but their process there does not seem as efficient as it could be. Again, great people work there just gotta have the time to get through the process
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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