Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Laurel, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Washington Blvd. location today.
Location
Hours
Reviews
3.9
349 reviews
5 stars
209
4 stars
41
3 stars
15
2 stars
12
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their willingness to assist and provide a positive experience.
Cleanliness Issues
Several reviews mentioned receiving dirty or unsanitary vehicles, with specific complaints about odors and pests in the cars.
Reservation Problems
Numerous customers reported issues with reservations, including cars not being available despite confirmations, leading to significant inconvenience.
Mixed Experiences
While many customers had positive experiences, there were notable negative reviews regarding rude staff and poor handling of complaints.
- ANAndrew N2 days ago5.0Mark who helped us was awesome. Get this man his own branch. Superb customer service, helpful, polite and welcoming. He was thorough and even walked through the entire Car with me to make sure any defects were notated accurately. The whole process was smooth. The location is small and I would be prepared to wait a little if it’s busy. However, the experience you get especially with Mark, more than makes up for it.
- AAAng AngDec 27, 20255.0Awesome customer service, variety of cars available for rental, friendly staff, and seamless process.
- JGJoan GordonDec 24, 20255.0The staff members were extremely professional and treated me as though I were the only customer. They put the customers' needs first. Remy and Marc were great. Kudos to MacKienzee, the Branch Rental Manager, for having an amazing team. I highly recommend this Enterprise of North Laurel. They are conveniently located next to Gerber Collision & Glass of North Laurel.
- JGJerry GrantDec 17, 20255.0I was stranded with a broken down rental and the emergency crew came through for me. Awesome job and big thanks to Enterprise Rental for its assistance in salvaging a crisis situation.
- KCkalu chukwumaNov 25, 20255.0Enterprise rent a car, to the best of my knowledge, is the best car rental company that I ever used. I have used them severally in the US and also in Canada. The service was the same, timely, professional, patient, having my bag and willing to go above and beyond to make you at home. I will advise anyone who needs a rental vehicle, to try Enterprise. I am sure that you will thank me later.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Laurel, MD?
You can rent a wide range of vehicles including cars, vans, luxury cars, and more, with flexible rental options at the Laurel Washington Blvd location.
What are the operating hours for Enterprise Rent-A-Car at 9943 Washington Blvd, Laurel?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car offer any special deals or discounts?
Yes, they have great weekend rates which you can book online, and they offer discounts for active military members.
What payment methods are accepted at this Enterprise Rent-A-Car location?
Payments can be made using American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I make a reservation for a rental car at Enterprise in Laurel?
You can reserve your rental car online through their website at https://www.enterprise.com/en/car-rental-locations/us/md/laurel-washington-blvd-162q.html?mcid=yext:245709.
Is there an option for airport pick-up service at this Enterprise Rent-A-Car location?
Yes, this location offers airport pick-up services for customer convenience.
What nearby automotive services are available if I need additional car support near Enterprise Rent-A-Car?
Nearby automotive services include Gerber Collision & Glass, Congress Auto Repair, Carstar Davis Avenue, and Caton Auto Body, all providing repairs and body shop services close to the rental location.
Are there local accommodations near the Enterprise Rent-A-Car for travelers renting vehicles?
Yes, Super 8 by Wyndham Laurel and Super 8 motels are nearby, offering convenient lodging options for travelers.
What dining options are close to the Enterprise Rent-A-Car location?
Nearby dining options include McDonald's for fast food and Taqueria Los Primos for Mexican and Latin American cuisine, perfect for a meal before or after your rental.
Can I use public transportation or local points of interest to navigate to Enterprise Rent-A-Car in Laurel?
While specific transit stations are not listed, the location on Washington Blvd is central and near several popular spots like Iron World hardware store and the Nashville Bed Liners & Coatings, making it easy to locate and visit nearby businesses.