Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Laplata, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our La Plata location today.
Location
Hours
Reviews
4.1
303 reviews
5 stars
207
4 stars
25
3 stars
16
2 stars
10
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting positive interactions and efficient service.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness and maintenance, including dirty interiors and mechanical problems.
Reservation Issues
Numerous customers experienced problems with vehicle availability, including not receiving the reserved vehicle and poor communication regarding reservations.
Mixed Experiences
While some customers had excellent experiences, others reported significant dissatisfaction, particularly with management and service consistency.
- RRronnyDec 31, 20255.0My personal overall experience was great, no hassles just called their office, very polite & no assuming, gave me pricing & selection on their inventory, asked when I wanted to pick up, only took a few minutes when I got there & the drop off was hassle free & easy
- ACalfred chinbuahDec 30, 20255.0Great experience with enterprise always
- KCKevin CoatesDec 30, 20253.0Car smelled like weed inside and was very dirty inside and outside, including trunk. Good customer service.
- LJleroy jenkinsDec 29, 20251.0horrible experience, car was 20$ a day, i paid weekly, last week of renting outta 30 days , they charged me 1300$!!!!, and now im fighting for my life to get it back, id avoid laplata enterprise at all cost, they try to scam you and make it a night mare to get your monwy back, theyre saying give us 2 weeks to fighre it out., mean while theyve already charged my card fully!!!!! horrible place and horrible management
- FHFlorence HawkinsDec 7, 20251.0The worst... Reserved my vehicle 3 weeks in advance. They didnt have it or anything comparable. The young man asked me to give him a few minutes, set me to the side to Serve other customers instead of getting me in another vehicle and out. After waiting very patiently for 25 minutes, I questioned him and he stated I reserved my vehicle at another location, which was a lie. It was in fact the La Plata location. Confirmed by my reservation and the Waldorf location once they looked it up. He transfered my reservation unbeknownst to me, wasting my time with him, got me running around the city, when Im set to leave out of town. After he transferred my reservation, he didn't say anything about it, he let me sit there, until I questioned him. A bit of advice, communication is key, and finish up with the customer you're servicing before moving on to the next. People don't have time to waste with you, they have other business to tend to. By the way the Waldorf location on Leonardtown Rd. - Excellent Customer Service. In and out, and had a comparable vehicle that I requested. My go to now when in need...
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in La Plata, MD?
Enterprise Rent-A-Car in La Plata offers a wide range of vehicles, including cars, vans, and luxury cars with flexible rental options.
Where is the Enterprise Rent-A-Car location in La Plata?
It is located at 5780-B Crain Highway, La Plata, MD 20646.
What are the business hours for Enterprise Rent-A-Car in La Plata?
Monday to Friday they are open from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
Does Enterprise Rent-A-Car in La Plata accept American Express and cash as payment options?
Yes, they accept American Express, cash, checks, Discover, MasterCard, and Visa.
Can I reserve a rental car online for the La Plata Enterprise Rent-A-Car location?
Yes, you can reserve a vehicle through their reservation website at https://www.enterprise.com/en/car-rental-locations/us/md/la-plata-164z.html.
Does Enterprise Rent-A-Car in La Plata offer airport pick-up services?
Yes, airport pick-up services are available at this location.
Are there any special rental deals available at Enterprise Rent-A-Car La Plata?
They offer great weekend rates that you can book online at their weekend specials page.
Which nearby automotive service centers can I visit along with Enterprise Rent-A-Car in La Plata?
Nearby automotive services include Mr. Tire for tire and repair services, Restore Collision Center for automotive repairs, and Walmart Auto Care Centers offering oil changes and tire services.
What shopping centers are close to Enterprise Rent-A-Car in La Plata?
Rosewick Crossing shopping center is located nearby, providing convenient shopping options before or after your rental.
Are there dining options near Enterprise Rent-A-Car in La Plata?
Yes, nearby you can find restaurants such as IHOP for breakfast and brunch, and Subway for quick sandwiches and fast food.