Enterprise Rent-A-Car

4.1
298 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

5780-B Crain Highway, Laplata, MD
20646, United States
(301) 392-6240
https://www.enterprise.com/en/car-rental/locations/us/md/la-plata-164z.html
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About

Car Rental AgencyVan Rental
Need a rental car in Laplata, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our La Plata location today.

Location

Enterprise Rent-A-Car
5780-B Crain Highway, Laplata, MD
20646, United States

Hours

Reviews

4.1
298 reviews
5 stars
205
4 stars
25
3 stars
15
2 stars
10
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and maintenance, including unpleasant odors and unclean interiors.

Reservation Issues

Numerous customers reported problems with vehicle availability, including not receiving the reserved vehicle and poor communication regarding reservations.

Mixed Experiences

While some customers had excellent experiences, others reported rude management and unprofessional behavior, leading to a divided perception of service quality.

Efficiency

Some customers appreciated the quick and efficient rental process, noting minimal wait times and smooth transactions.
  • DB
    Dasmen Bryant
    Nov 5, 2025
    2.0
    Car smelled like marijuana, piss, and perfume spray to cover it up. Aired out the car and nothing worked. Unfortunately I could not return it since I was on a tight schedule. Rear driver side tire was low with the light being on the entire 7 hour drive I had to take. Tried to clean the windshield while driving and there either was no fluid or it did not work. This was supposed to to be my upgrade vehicle that I was rewarded. The headache from the smell for 7 hours was the worst.
  • SG
    Scott Gebhardt
    Sep 25, 2025
    5.0
    Everyone there at the La Plata rental center is absolutely awesome
  • KS
    Kami Scales
    Sep 19, 2025
    5.0
    My experience was great. The office is small, but was never overcrowded. The car was ready on time and very clean. I needed to get to the dealership after dropping the rental car off and Ryan and Kenneth offered to drop me off. That was MUCH appreciated! I thought I was going to need an Uber, so they saved me money. Thanks Ryan for sitting in traffic for us!
  • JR
    Joanne Roland
    Aug 28, 2025
    5.0
    A 10+ plus experience. Every employee I had contact with was professional and friendly. Not happy I had an accident but they made experience less painful. Do yourself a favor if you need a rental car go to Enterprise!
  • KL
    Kay L.
    Aug 19, 2025
    5.0
    I had the pleasure of working with Derrick during the rental process both before and after while my car was being fixed. He was incredibly helpful and provided clear, thorough information that made everything easy to understand. Derrick was also very personable, which made a difficult and unfortunate situation much more manageable. I truly appreciate his support and professionalism — he made the whole experience smooth and stress-free.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in La Plata, MD?

Enterprise Rent-A-Car in La Plata offers a wide range of vehicles, including cars, vans, and luxury cars with flexible rental options.

Where is the Enterprise Rent-A-Car location in La Plata?

It is located at 5780-B Crain Highway, La Plata, MD 20646.