Enterprise Rent-A-Car

Reviews

• JB

  Janet Baker

  5 days ago
  5.0
  I frequently rent cars from this Enterprise. They have a large selection of cars and the staff members are polite and accommodating.
• KA

  Kazeem Adel

  Mar 18, 2026
  5.0
  Quick and easy processing for car rental . Very professional
• CF

  Celessa Fletcher

  Mar 3, 2026
  5.0
  The staff at the Enterprise location in Lanham, MD, 20706, from which I rented my car were very courteous, efficient and knowledgeable about the vehicles on their lot. The car that I rented was clean and in excellent condition. Also I didn't have to wait long for a courtesy ride to the repair shop to pick-up my car when it was ready. The driver was very polite and drove very safely. Based on my rental experience at the Lanham. MD location, I would definitely rent from Enterprise again!
• TR

  Tasha R.

  Mar 2, 2026
  5.0
  The search engine that I booked the car on was Travelocity. They let me book a vehicle with no issue but when I got to the location, there were no cars available & 2 people ahead of me waiting for a car too. The agent let me know of the issue and her and the other associate working were doing their best to get us cars in a timely fashion but it would be at least an hour. They were also short staffed which made it more difficult for them. But they called around to different locations. Went and picked up cars and a little less than an hour was able to get us a car. They also upgraded it for us due to the inconvenience. I was visiting from out of town so they helped make what could have been a very upsetting situation, a pleasant experience and handled it with a friendly and caring attitude. They displayed great customer service & made sure I was taken care of. I truly appreciate them going above and beyond to make sure we had a vehicle.
• JD

  Jennifer Dominick

  Feb 23, 2026
  1.0
  I have rented a car from Enterprise in New Carrollton for years. This particular manager Jonathan was merciless with my case. My car was in an accident and my insurance company paid for a rental car from this Enterprise. I only needed to park it there until my adjuster could look at my car at another shop, but there was a snow storm and it took an extra day or two, so a total of 3-4 days but the manager Jonathan kept saying he had no spaces, even though I was in a spot when he told me this. He had spaces. I explained to him anywhere else I might get towed. PLEASE, I PRACTICALLY BEGGED HIM. He SAID NO. IMAGINE IF IT WERE YOU, WHERE WOULD YOU PARK YOU CAR?? HOW WOULD YOU PREVENT YOUR CAR FROM BEING TOWED. So I paid the Exxon gas station attendant across the street from the Enterprise to let me park it in one of his spaces, then; drove every couple of hours by it to make sure it wasn't towed. SO YES, I'M PISSED AND WILL NEVER GO BACK THERE. I also, wonder if I was big man would I have had the same outcome. I absolutely hate that experience more than you know. I had no choice but to just endure it. HOW WOULD YOU FEEL IF IT WERE YOU?? OR HOW WOULD JOHNATHAN FEEL IF IT WERE HIM?

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