NTB-National Tire & Battery

4.6
1123 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Lanham today.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

NTB-National Tire & Battery
9900 Greenbelt Rd, Lanham, MD
20706, United States

Hours

Reviews

4.6
1,123 reviews
5 stars
947
4 stars
51
3 stars
21
2 stars
18
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Ace and Carlos, for their exceptional customer service and professionalism.

Efficiency

Many reviews highlighted the quick turnaround times for services, with several customers noting they were in and out promptly.

Knowledgeable Staff

The staff was frequently described as knowledgeable and informative, providing clear explanations and recommendations for vehicle needs.

Mixed Experiences

While many customers had positive experiences, some reported issues with service quality, including problems with repairs and long wait times.

Overall Satisfaction

Despite some negative feedback, the majority of reviews reflected a high level of satisfaction with the services provided.
  • AS
    Alicia Sanders
    1 day ago
    5.0
    I want to sincerely thank Carlos and his technicians for assisting me with getting tires for my car. I was informed by a dealership that I needed 2 new tires for my car. Carlos informed me that my tires were in good condition and I only needed 1 tire rather than 2. I appreciate Carlos' honesty and I look forward to returning to have my car repaired with NTB/Lanham in the future.
  • VP
    Vera Proctor
    1 day ago
    5.0
    Carlos greeted me when I entered very kind and professionally, checked my tires immediately and gave me suggestions. The most impressive thing about my interaction with Carlos is he gave me a time the car would be ready and it was ready 30 minutes earlier! I will be returning.
  • RM
    Roger Mbah
    6 days ago
    5.0
    Great service. Carlos assisted me get all my tires replaced together with oil change. Very courteous and friendly. Highly recommend!!
  • IJ
    Ingrid J
    Nov 7, 2025
    3.0
    I arrived for my appointment to an empty lobby. Once the gentleman came to the counter I gave him my name. He took my keys and asked me to have a seat. He let me know that I would pay on completion. After about 2 hours, he asked if I would like to pay. They were almost finished. I went up to the counter and was a little surprised with the total over $600. I was originally quoted $555 plus taxes. There was an $80 charge that was NOT expecting in addition to the taxes. The gentleman explained it to me and I was satisfied with the explanation, just disappointed with the price difference than what was quoted by employee Fee earlier on the phone. I have purchased multiple tires this year through NTB/Macis and I have found much better customer service and satisfaction from my other tire purchases.
  • DG
    Demi Green
    Oct 27, 2025
    1.0
    I came here today for a wheel alignment , ended up not getting it due to other issues I was recommended to fix prior to doing so and being recommended to get 2 new tires along with a tie rod and other miscellaneous needs. I end up not getting it due to that not being in my agenda , cool. My car was “checked and inspected “ , I later get home about 1:15pm and later leave out about 4pm, I come outside to my tire completely flat. Mind you, I NEVER had any issue with this tire prior to arriving and getting my car seen here. I’m 90% sure they manipulated my tire so I can come back which I will not, there’s no way the irony of me leaving there and suddenly having a flat tire happens that instant. Be careful with this place na did suggest monitoring when they work on your vehicle.

Frequently Asked Questions About NTB-National Tire & Battery

What services does NTB-National Tire & Battery in Lanham offer?

NTB-National Tire & Battery in Lanham offers top-brand tires and auto services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.

What are the operating hours of NTB-National Tire & Battery in Lanham?

The store is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday until 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.