Jiffy Lube

4.3
723 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in KENSINGTON. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
3825 Dupont Ave, Kensington, MD
20895, United States

Hours

Reviews

4.3
723 reviews
5 stars
513
4 stars
91
3 stars
27
2 stars
32
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and professional staff, with many highlighting specific employees for their excellent service.

Service Speed

Many reviews noted quick service times, with several customers reporting being in and out within 20-30 minutes.

Cleanliness

The waiting area and facilities received positive remarks for being clean and well-maintained.

Mixed Experiences

While many had positive experiences, some customers reported issues with service quality and communication, leading to frustration.

Promotions

Customers appreciated the free car wash coupons and other promotions offered, enhancing their overall experience.
  • MP
    Miguel Pacheco
    4 days ago
    5.0
    Deonte went above and beyond related to helping out a customer. I've visited all the Jiffy Lubes in the area he's been the most helpful so far and even advised me with the codes in my truck and wrote them down and guided me
  • DS
    Debbie Scibek
    5 days ago
    5.0
    Writing this review as I had absolutely fantastic customer service yesterday (Nov 18), everyone was incredibly lovely. I come to this location for the free car wash, & continue coming back because they treat me well & I trust their feedback and recommendations for my car.
  • MB
    M. M. Bundu
    Nov 11, 2025
    5.0
    This was my first encounter at the store and I had such a pleasant experience. I pulled in after 3:00 on a Sunday afternoon and was astonished with how wonderful everything turned out! From my reception to checkout, everything was completed in such a short amount of time than I'd ever expected and I'll definitely be returning back to this location. I had even received a wonderful thank you gift that's very valuable to me. Thanks for the excellent service!
  • MG
    Mike Gillispie
    Oct 27, 2025
    1.0
    Scammed wife in my absence--- no options for oil were offered and full synthetic was used (never on that car) plus options were added, running up the bill. Terrible experience
  • TO
    Temi Olatunji
    Oct 25, 2025
    5.0
    Probably one of the nicest Jiffy Lube locations I’ve been to in Maryland! Even upon arrival all of the staff quickly come to assist. Mbella was amazing! Very knowledgeable, patient, and provided frequent updates.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service