Jiffy Lube

4.3
733 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in KENSINGTON. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
3825 Dupont Ave, Kensington, MD
20895, United States

Hours

Reviews

4.3
733 reviews
5 stars
521
4 stars
92
3 stars
27
2 stars
32
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees like Deonte and Kevin for their exceptional service.

Efficiency

Several reviews highlighted quick service times, with many customers reporting being in and out in under an hour for oil changes and other services.

Mixed Experiences

While many had positive experiences, there were notable complaints about poor service quality, including negligence and lack of communication regarding vehicle issues.

Cleanliness and Amenities

Customers appreciated the clean waiting area and complimentary beverages, contributing to a pleasant experience.

Pricing Concerns

Some customers expressed dissatisfaction with pricing transparency and felt pressured into additional services.
  • TS
    Tim Schuler
    1 day ago
    5.0
    Executed what I requested on my 115,000 mile Mazda CX-9. Oil chg, tire rotation and Radiator Flush and Fill. Took about an hour and 15 minutes.
  • MK
    Mohamed Keita
    Jan 4, 2026
    5.0
    Deonte is a phenomenal technician and incredible personable. His customer service and care went above and beyond honestly. Auto shop visits can be stressful sometimes, having to prep yourself psychologically for sales-focused techs trying to scare you with bogus “issues” and “red flags”. Deonte genuinely looks out for the customer and only gives truthful and valuable recommendations. Moral of the story - if you can, ask for Deonte when you come to the Kensington Jiffy Line. Great dude!
  • AB
    Alphonso Booker
    Jan 3, 2026
    5.0
    Outstanding Customer Service, this Jiffy Lube is located in Bethesda Maryland and one of the best one hands down in Maryland. It is obvious by being located in the Bethesda Maryland area. From what I have experienced and witnessed. This Jiffy Lube location is use to dealing with luxury vehicles so they will take care of your vehicle regardless whether it is a luxury vehicle or not, as I did witnesss with other customers vehicles. My Jaguar F-Pace SVR V8 Supercharged is not the easiest vehicle to perform an oil change on. I have a very specific regiment of Mobil one Synthetic, one quart of Lucus Oil Stabilizer and a specific Wix Oil Filter. There is also a 6.9qt limintation I explained to be sure not to overfill by adding 7qts. They followed my directions perfectly and performed the Oil Change to Jaguar Dealership level of service. The Oil Service Technicans at this location are professional and know what the are doing. I am a 30plus year Master Automotive Mechanical and Electrical Engineer so I live and breathe Automobiles and can most of the time sniff out automotive incompetence. I am a Military Veteran and it was great to receive such high level of service and friendly customer service. Another thing of note I don't live in the Bethesda Maryland area but learned of this location and now travel to have my oil changes consistently every 5000 miles done there. For the Jaguar SVR enthusiasts yes we know Jaguar states every 10K miles but we have learned it is best every 5K on the 5.0 Supercharged V8. I will see you all again within my Jaguar F-Pace SVR next 5000 miles. Thank you AL
  • AH
    Amy Henchey
    Dec 27, 2025
    5.0
    I recently visited Jiffy Lube's Kensington location and was extremely happy with my experience. I went in for an oil change and tire rotation, and that's what I got, without a high pressured pitch to buy other services. They did some extras - checked the air filter, inspected the lights, and checked and filled windshield wiper fluid - without being asked. And they vacuumed the floors when they were done! They had told me on the phone that I could get right in (despite the holiday season) and be out in 40 minutes or less, and I was. They have a small but ample waiting area where I sat with other waiting customers.
  • RE
    RACHEL ELIZABETH
    Dec 13, 2025
    1.0
    I called like 15 of these yesterday all to be told NO JIFFY LUBE OFFERS STATE INSPECTIONS. 3 hrs of my life lost forever over one critical piece of info and the places told me stuff like we don’t currently have an inspector on staff not the entire group Of companies doesn’t do this service = Lost a Little Faith in humanity and the IQ of the DMV over that. Boooo

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service