Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 7361 Assateague Dr in Jessup offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
3.9
345 reviews
5 stars
181
4 stars
65
3 stars
34
2 stars
17
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were criticized for being rude or untrained.
Staffing Issues
Many reviews highlight long wait times and understaffing, leading to frustration among customers.
Product Availability
Customers generally found the store well-stocked with parts, although there were instances of incorrect pricing and issues with returns.
Store Organization
Several reviews mention disorganization within the store, contributing to poor customer experiences.
- PSPAUL STRALEYDec 15, 20255.0Great helping people always positive
- GSGREG SamplesDec 1, 20255.0Very helpful replacing a battery
- DSDani SNov 22, 20251.0My experience at this store today was beyond disappointing — it was flat-out unacceptable. From the moment I walked in, everything felt disorganized and poorly run. There were only two cashiers working, and neither seemed capable of handling the customers in front of them. One clearly had no idea what he was doing, and the other was stuck answering endless questions from a single customer. Because of that, I ended up waiting almost 30 minutes in a line that barely moved. The store was clearly understaffed and completely unprepared. When I finally got to the counter, the situation somehow got even worse. I brought an alternator to return for my core refund, and their system simply would not scan it. After multiple failed attempts, all they could manage to say was: “It’s not showing up in the system,” “We can’t process it,” and “You have to come back tomorrow when the manager is here.” In other words, I wasted my time standing in line just to be told to come back another day. No solutions, no effort, nothing. But the biggest slap in the face? The oil promotion. I literally walked in with the flyer in my hand — the printed booklet with their current deals. The promotion clearly said: 5 quarts of oil + an oil filter for $29.99. So I asked the employee directly: “Does this deal apply to all vehicles?” He looked at it and told me: “Yes, it applies to all cars.” That was the ONLY reason I even decided to buy the oil. But when it came time to pay, the discount didn’t apply at all. Not even close. And instead of fixing it or honoring the printed promotion they themselves handed out, the cashier decided to give me the military discount, which is ONE dollar, as if that was supposed to magically make everything okay. I didn’t come in for a $1 pity discount — I came in for the $29.99 promotion they advertised and verbally confirmed. The deal was supposed to save me almost $15, not $1. And to make things even worse, while we were trying to sort this out, the cashier actually had the nerve to tell me that people were waiting in line, basically pushing me to hurry up. That’s unbelievable. After they wasted almost half an hour of my time due to poor staffing and slow service, suddenly I’m the inconvenience? I told him clearly: “That’s not my problem. You need more staff.” Because it isn’t my job to fix their lack of employees, broken system, or disorganized store. To recap, this location is a complete disaster: • Terrible organization • Extremely slow service • Untrained employees • A system that doesn’t work • Promotions they refuse to honor • False information about deals • No solutions whatsoever • And an attitude that makes it feel like the customer is the problem People come to an auto parts store for solutions, not excuses, wasted time, and promotions that magically disappear at checkout. After the experience I had today, it’s honestly shocking that this store still has returning customers.
- EMEdwin MoralesNov 22, 20251.0Take forever to make a return. The service is the worse
- GVGil VanschoorOct 5, 20255.0Well organized, very clean, staff knowledgeable and pleasant, good prices, and well stocked with the parts I needed
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in Jessup?
Advance Auto Parts is located at 7361 Assateague Dr, Ste 1000, Jessup, MD 20794.
What are the operating hours of Advance Auto Parts in Jessup?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts offer battery installation services?
Yes, they offer free battery installation with purchase and also provide free battery testing and recycling.
Can Advance Auto Parts recycle my used motor oil?
Yes, Advance Auto Parts recycles used motor oil, though some exclusions may apply.
Does Advance Auto Parts install windshield wipers?
Yes, they install windshield wipers for free with purchase. Exclusions may apply.
What payment methods are accepted at this Advance Auto Parts?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available at this location.
Is parking available and accessible at the Advance Auto Parts store in Jessup?
Yes, there is free parking available and both wheelchair accessible parking and entrances at the store.
What are some nearby places I can visit before or after shopping at Advance Auto Parts?
Nearby places include IHOP for breakfast or brunch, Maaco Auto Body Shop & Painting for auto body services, and Starbucks for coffee.
How can nearby businesses like IHOP or Starbucks be convenient for customers shopping at Advance Auto Parts?
Customers can enjoy a meal or coffee at IHOP or Starbucks nearby before or after shopping for auto parts, making their trip more comfortable and convenient.