Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
470 reviews
5 stars
271
4 stars
89
3 stars
44
2 stars
28
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and providing excellent service, although some reported negative experiences with specific employees.
Staffing Issues
Several reviews mentioned long wait times due to insufficient staff, with some customers feeling ignored or overlooked.
Product Availability
While many customers found the store well-stocked, some expressed frustration over items being out of stock or delays in receiving ordered parts.
Positive Experiences
Numerous customers shared positive experiences, highlighting quick service, friendly staff, and successful problem resolution.
Mixed Reviews
Overall, feedback was mixed, with some customers expressing disappointment in service quality while others were very satisfied.
- MPmichael paulson4 days ago3.0This Auto Zone is well stocked and efficiently run. It's a much better option than the Advanced Auto Parts on Queens Chapel that is chronically understaffed and makes you wait in long lines for basic purchases. Customer service is vastly superior at this location 2 minutes down the road. They accept used oil for recycling and occasionally help customers with basic tasks like changing wiper blades and topping off fluids. The neighborhood is not the greatest and the back parking lot has often had broken glass from break ins. A security vehicle now patrols the lot, so it may be better. I never go after dark unless it's an emergency. If you live in the area, this is a great Auto parts store for most of your car's maintenance needs.
- ANAlistair NaraineNov 12, 20255.0The Store Parts Manager Mr. Drew was Excellent and Very Knowledgeable about the Parts and Services that my Car Needed. He Explained how to Install the Filters. 5 Star Service at this Location.
- ACalbert charlesNov 10, 20252.0They point and you find it yourself
- RTRaeye TedrosSep 17, 20255.0I had an issue with a battery installation done here. I spoke with my dealership and they asked me to pay almost $1100 to fix this issue so I contacted Bryan the manager here at AutoZone and he resolved the issue by simply replacing a blown fuse (that only cost $2) free of charge! His attention to detail patience and overall customer service is exceptional and I truly appreciate his expertise and assistance on getting this issue resolved!
- MMMaurice MorrisSep 12, 20251.0Older Latin dude looked me dead in my eyes and overlooked me and helped the 2 Latinos who came after me it wasn't until another employee who was busy with someone else called someone from the back to help me if I would of know they was going be like that up there I should have went to the one on Rhode Island Ave NE
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Hyattsville?
AutoZone Auto Parts is open Monday to Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Hyattsville?
It is located at 5422 Queens Chapel Rd, Hyattsville, MD 20782, USA.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone offers both in-store pickup and same-day delivery services.
What types of products does AutoZone Auto Parts sell?
AutoZone sells auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
What brands are available at AutoZone Auto Parts?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Hyattsville?
You can call them at +1 301-458-2050 or email customer.service@autozone.com.
What are some nearby dining options close to AutoZone Auto Parts?
Nearby dining options include Emerita's Carry Out and Restaurant (Spanish cuisine), Ray's Ranch House (American and Tex-Mex), New Century Carry Out and Restaurant (Chinese and chicken), and Club De La Hamilton St (diner and bar).
Where can I find a nearby ATM when visiting AutoZone Auto Parts?
There is a Bank of America ATM and a Bitcoin Depot Bitcoin ATM nearby for your convenience.
Are there any nearby car or travel services close to AutoZone Auto Parts?
Yes, nearby car and travel services include G S Car Rental and other automotive parts stores such as another AutoZone location close by.
What other useful nearby services are available to customers visiting AutoZone Auto Parts?
Customers can also find post offices, laundromats (Surf 'N' Suds and 24 Hour Laundromat), mobile phone repair at Best Wireless and Repair, and pet grooming at Chichie's Pet Boutique nearby.