Business Details
https://www.enterprise.com/en/car-rental/locations/us/md/baltimore-washington-intl-airport-184a.html
About
Car Rental AgencyVan Rental
Renting a car at Baltimore-Washington International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at BWI today.
Location
Hours
Reviews
4.3
3,658 reviews
5 stars
2,595
4 stars
437
3 stars
216
2 stars
125
1 star
285
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees who provided exceptional service.
Rental Process
The rental process was frequently described as smooth and efficient, with quick pickup and drop-off times noted by several reviewers.
Vehicle Condition
While many customers received well-maintained vehicles, some reported issues with cleanliness and mechanical problems.
Communication Issues
Several reviews mentioned poor communication regarding billing and vehicle availability, leading to customer dissatisfaction.
Lost Items
There were multiple complaints about the handling of lost items, with customers expressing frustration over unresponsive customer service in retrieving personal belongings.
- TRTrev R1 day ago5.0I had an excellent experience with John at Enterprise. He was extremely knowledgeable about the area and even filled me in on helpful information about my destination. John was professional, personable, and truly a breath of fresh air. I would definitely recommend working with him, and I’ll be asking for him on my next visit to the BWI airport location.
- TGTrue Grit4 days ago5.0Car Rental pickup- super easy !! 3:30 am car Rental return - super easy !! Have used others but Enterprise Car is likely the only company I will ever again use. Consistently excellent .
- SBSharon Burks5 days ago5.0I have been using Enterprise car rental for over 20 years, both for business and personal use. I always receive good service. The rates are competitive and the agents are knowledgeable, polite, and professional. I have confidence in Enterprise. Good value and experience 🚗.
- DGDaniel GonzalezNov 11, 20255.0Got a nice 13k mile 2026 x7… Computers werent working, late arrival 1.30am Front desk HELD THE KEY FOR ME even though we were late for our reservation 5* experience way to go for whomever the kind lady was at 1.30am on 11/9/25 working the front desk. Youre a rockstar and deserve a raise. Enterprise should be proud to have you as an employee!! Thank you
- SBSarah BrandowNov 4, 20255.0I rented from the BWI airport rental facility. There were several rental car agencies to choose from, but the Enterprise employees were fun and helpful, & informative. The agent I worked with helped me to find a great deal & it was very affordable. The entire process was smooth and easy. When I go back to Baltimore I will rent from this Enterprise rental every time!
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located at Baltimore-Washington International Airport?
Enterprise Rent-A-Car is located at 7426 New Ridge Rd, Hanover, MD 21076, near Baltimore-Washington International Airport.
What types of vehicles can I rent at Enterprise Rent-A-Car at BWI Airport?
You can choose from a wide selection including compact cars, passenger vans, family SUVs, and luxury cars.
Is Enterprise Rent-A-Car open 24/7 at BWI Airport?
Yes, Enterprise Rent-A-Car is open 24 hours every day to accommodate your rental needs.
What payment options does Enterprise Rent-A-Car accept at BWI Airport?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I make a reservation for a rental car at Enterprise Rent-A-Car online?
Yes, you can reserve your rental car online via their website at https://www.enterprise.com/en/car-rental-locations/us/md/baltimore-washington-intl-airport-184a.html.
Does Enterprise Rent-A-Car offer any discounts for active military members?
Yes, Enterprise Rent-A-Car provides discounts for active military personnel.
Are there other car rental agencies near Enterprise Rent-A-Car at BWI Airport?
Yes, nearby car rental agencies include Budget Car Rental, Alamo Rent A Car, Dollar Car Rental, Avis Car Rental, SIXT Rent a Car, Hertz, Thrifty Rental Car, National Car Rental, and NextCar.
How can I use nearby transit or facilities to reach Enterprise Rent-A-Car at BWI Airport?
You can use the BWI Marshall Airport Rental Car Facility or the BWI Thurgood Marshall Airport Rental Car Facility nearby for easy access to Enterprise and other rental services.
What popular nearby services or attractions are available around Enterprise Rent-A-Car at BWI?
Nearby you can find food and convenience options such as Charwood Deli, and other services like DHL Express ServicePoint and Coinhub Bitcoin ATM.
What languages are supported by Enterprise Rent-A-Car at BWI Airport?
Enterprise Rent-A-Car at BWI Airport supports services in English.