AutoZone Auto Parts

4.2
453 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Hanover #4660 in Hanover, MD is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hanover, MD or call us at (443) 679-9070.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2643 Annapolis Rd, Hanover, MD
21076, United States

Hours

Reviews

4.2
453 reviews
5 stars
263
4 stars
96
3 stars
46
2 stars
8
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Edwin and Alejandro providing exceptional service.

Product Quality Issues

Several reviews highlighted problems with product quality, including receiving faulty batteries and incorrect parts, leading to customer dissatisfaction.

Staff Competence

There were mixed reviews regarding staff competence, with some customers reporting issues with inexperienced employees providing incorrect parts or poor service.

Store Cleanliness

Customers noted that the store was clean and well-organized, contributing positively to their shopping experience.

Wait Times

Some customers expressed frustration with long wait times for service and checkout, indicating a need for improved efficiency.
  • FF
    Folake Fawehinmi
    Dec 9, 2025
    5.0
    Excellent customer service. Staff are helpful and experienced
  • KF
    Kacee Fowler
    Nov 29, 2025
    5.0
    On a cold windy afternoon in November I was stranded on the side of 95 due to what I thought was a faulty battery. Luckily the car had let me know prior and my mother being the kind soul she is, got me a new battery and gave it to me at thanksgiving — it’s an early Christmas gift! I was able to install the battery on the side of the road and use my gps to get me to this store. The problem did not subside, so I explained the issue to the gentleman, Alejandro, and through his diagnosis it was the alternator. Alejandro discussed different ideas with me for my best option. We ultimately decided to purchase the part there and I was lucky to get it installed the same day right down the street! Without his diagnosis and my mothers recommendation to swing in there directly after installing the battery.. I would have been stranded again. BIG Thank You for his listening ear, his knowledgeable advice and keeping the customers best interest in mind. I also observed other staff being friendly and willing to help, the place was clean as I know because I paced around for a good 20 minutes calling local shops. The team working at 2643 Annapolis Rd are superb!
  • TJ
    taheri jawad
    Oct 22, 2025
    1.0
    I am complaining about the inexperienced and negligent employees of this center because they sold me the wrong brake pads that did not match the VIN number of my car. It caused a lot of problems for my car and caused me a lot of financial loss.
  • KE
    Kevin Embury
    Oct 1, 2025
    2.0
    The staff was very friendly, but I'm done purchasing at autozone because of poor quality parts.
  • MO
    Michael O'Connor
    Sep 28, 2025
    1.0
    Employees are incompetent. At least half the time they give me the wrong part. Somehow reading a part number off the screen is too hard for them

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Hanover, MD?

AutoZone Auto Parts in Hanover, MD is open Monday to Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

What types of automotive products does AutoZone Hanover #4660 offer?

They offer automotive replacement parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, and more.