Brand Certified
Alamo Rent A Car
4.3(1751 reviews)
Certified by Alamo Rent A Car • Mar 01, 2026
Business Details
7434 New Ridge Rd, Hanover, MD
21076, United States
Certified by Alamo Rent A Car • Mar 01, 2026
(833) 856-0898
Certified by Alamo Rent A Car • Mar 01, 2026
https://www.alamo.com/en/car-rental-locations/us/md/baltimore-washington-intl-airport-184c.html
Certified by Alamo Rent A Car • Mar 01, 2026
About
Certified by Alamo Rent A Car • Mar 01, 2026
Car Rental AgencyAlamo
Save time, get great deals and discounts when you book your next rental car with Alamo at Hanover Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in MD and abroad at over 1,000+ airport locations.
Location
Certified by Alamo Rent A Car • Mar 01, 2026
Hours
Certified by Alamo Rent A Car • Mar 01, 2026
Reviews
4.3
1,751 reviews
5 stars
1,241
4 stars
196
3 stars
84
2 stars
68
1 star
162
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Michelle and Jerome for their exceptional service.
Vehicle Quality
Several reviews noted that the cars were clean, well-maintained, and in good condition, contributing to a positive rental experience.
Check-in Process
The check-in and drop-off processes were frequently described as quick and efficient, with many customers appreciating the 'skip the counter' feature.
Pricing Issues
Some customers expressed dissatisfaction with unexpected charges, particularly regarding tolls and vehicle pricing, leading to frustration over perceived overcharging.
Inconsistency in Experience
While many had great experiences, some customers reported significant issues with vehicle availability and customer service, indicating a lack of consistency across locations.
- SMSherilyn M.5 days ago5.0Lauren at Alamo was absolutely exceptional. After a stressful travel day, she brought renting a vehicle to the next level with her kindness, professionalism, and genuinely happy attitude. She was beyond helpful and made the entire process smooth and easy for my family. Employees like Lauren are true assets to a company. I sincerely hope Alamo recognizes and values her, customer service like hers is rare and makes all the difference. P.S. CAR WAS GREAT!
- AHAustin HeinemanFeb 24, 20265.0Great experience today! After dealing with the horrible blizzard, we were happy to find an available and reasonably priced rental! Our interaction at the desk was quick, insightful, and very nice! We returned in Boston but had an easy and great experience throughout.
- ABabhijeet birjeFeb 24, 20265.0Having experienced a fraudulent incident while renting a car from an unknown airport agency, I opted to rent from airport affiliates at BWI. The exceptional customer service provided by the highly friendly and accommodating staff was a significant advantage. The express check-in process was efficient, enabling customers to bypass the counter and proceed directly to their vehicles. The drop-off process was straightforward and expedited.
- AWAnabel WongFeb 20, 20265.0Although weather conditions were not the best the staff did not fall short, Josh at the desk did all he could to accommodate our needs and the garage staff also
- JRJean RossFeb 7, 20265.0Rented a car earlier this week from Alamo at BWI airport. Great experience. Their staff was friendly and actually acted like they really wanted to help. The car was nice and clean. I returned it earlier than I had agreed to and was not charged the original agreed to price. Some rental companies will still charge you the original price even if you turn the car in early. I will rent from Alamo again. 👍🏽
Frequently Asked Questions About Alamo Rent A Car
Where is Alamo Rent A Car located?
Alamo Rent A Car is located at 7434 New Ridge Rd, Hanover, MD 21076, US.
What are the operating hours of Alamo Rent A Car?
Alamo Rent A Car operates 24 hours a day, every day of the week.
How can I make a reservation with Alamo Rent A Car?
Reservations can be made online through their website at https://www.alamo.com/en/car-rental-locations/us/md/baltimore-washington-intl-airport-184c.html.
What payment options does Alamo Rent A Car accept?
They accept CASH, CHECK, DISCOVER, MASTERCARD, and VISA as payment options.
Does Alamo Rent A Car offer discounts?
Yes, there are special deals and discounts available, including last minute specials accessible through their website.
Is Alamo Rent A Car open every day?
Yes, Alamo Rent A Car is open 24/7 every day of the week.
What languages are spoken at Alamo Rent A Car?
Staff at Alamo Rent A Car speak English.
Are there other car rental agencies near Alamo Rent A Car at Hanover?
Yes, nearby car rental agencies include Dollar Car Rental, Budget Car Rental, Avis Rent A Car, Hertz Car Rental, and National Car Rental, among others.
How can nearby BWI Marshall Airport Rental Car Facility help customers of Alamo Rent A Car?
The BWI Marshall Airport Rental Car Facility consolidates multiple rental services and serves as a convenient hub for customers traveling to or from Baltimore/Washington International Airport, making it easy to find and pick up rental cars including from Alamo.
What other services or locations near Alamo Rent A Car might customers find useful?
Nearby services include PreFlight Airport Parking for travelers, Charwood Deli for quick meals, and Coinhub Bitcoin ATM for convenient financial transactions.
Brand Certified Facts from Alamo Rent A Car
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Certified March 01, 2026Yext Knowledge Graph
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