Customers consistently praised the staff for being friendly, knowledgeable, and accommodating, with many highlighting specific employees for their exceptional service.
Sales Experience
The car buying process was frequently described as smooth, stress-free, and transparent, with several customers noting the professionalism and patience of the sales team.
Service Quality
The service department received positive feedback for thoroughness, effective communication, and the use of innovative practices like video inspections.
Waiting Area
The dealership's waiting area was noted as comfortable and well-equipped, enhancing the overall customer experience during service visits.
Areas for Improvement
Some customers expressed concerns about wait times during service and the need for better communication regarding service pricing.
AL
Adam Long
4 days ago
5.0
The service with Sheehy is always outstanding. We appreciate all the help your team gives us when we bring our car in for service.
SB
S b
4 days ago
5.0
Jacob was knowledgeable, insightful, and wonderful to work with overall. Thank you for helping us select a wonderful vehicle!
KH
Keri Harvey
Feb 18, 2026
5.0
Our salesman Kevin was great! No
Pressure, easy transaction and very responsive finance department. Kevin even brought my car to me at work. Will definitely be recommending them! All around it was a very friendly, easy experience. Thanks for my beautiful new CX-50!
GB
Gwen Blank
Feb 16, 2026
5.0
Thank you to Noah my sales manager at Sheehy Mazda He’s amazing call him today !!!! Thank you to Sophia who helped me with my paperwork , showed me the Mazda App which I now use everyday to start my new car and reviewed all the controls in my new Mazda CX -5 She made the hour and half drive to the dealer worth it I will go back for my next new car !!
DS
D S-J
Feb 4, 2026
5.0
I purchased a 2025 Miata GT in December. I had searched for the model and color I wanted within a decent distance and Sheehy had one I was interested in. I decided to stop on the way home from a trip to take a look so I gave them a call to ensure it was still in inventory. It was still there and when I arrived it was parked out front. I had been focused on buying a Miata for a retirement and birthday gift for myself, but my trip was impromptu so I didn’t plan to purchase that day (I was also driving my 2020 CX-5 that I did not intend to sell and I was solo). As expected, I loved the Miata so we talked price. I have previously had one poor car buying experience, so I am super antsy when it comes to the negotiation piece. Guess what? Sheehy rocked it. I asked the out the door price, all in. They gave me the price, I countered, and let’s just say, they met my price and then I had a decision to make. I said I couldn’t buy that day because I was solo - they offered to deliver to me the next day for free. There wasn’t much more to say, so we made the deal. The finance piece was impressive as he was very patient with me (that’s where I was previously “played” at a Nissan dealership). He explained and re-explained the pricing until I was fully comfortable that there was no “game.” The manager also stopped over and said how they really wanted to make the deal with me for my birthday - very nice touch. And so, the Miata was mine. The next day the car arrived at my home around 6pm. Unfortunately it was dark and cold (December), but the car was cleaned up and safely in my garage. I am a Mazda fan (I had a 1992 Miata back in the day) and love both my CX-5 and MX-5. I cannot speak more highly of Mazda and now I am also a huge fan of Sheehy. I would make the drive again to work with this team of friendly professionals who know how to get the job done without the game. Nice work Sheehy.
What are the operating hours of Sheehy Mazda in Hagerstown?
Sheehy Mazda is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and is closed on Sundays.
Where is Sheehy Mazda located?
Sheehy Mazda is located at 10310 Auto Place, Hagerstown, MD 21740, United States.
How can I contact Sheehy Mazda for inquiries?
You can reach Sheehy Mazda by phone at +1 240-716-6346.
What types of vehicles does Sheehy Mazda specialize in?
Sheehy Mazda specializes in Mazda vehicles and offers new and used cars as a Mazda dealer and used car dealer.
Does Sheehy Mazda have an official website where I can view their inventory?
Yes, you can visit their official website at https://www.sheehymazda.com to explore the perfect car options.
Is Sheehy Mazda associated with any other car dealers nearby?
Yes, nearby related car dealers include Sheehy Subaru of Hagerstown, Sheehy Volkswagen Hagerstown, Sheehy Buick GMC, and Mercedes-Benz of Hagerstown.
Are there automotive service centers near Sheehy Mazda?
Nearby service centers include Sheehy Volkswagen of Hagerstown Service and Parts Department, Hagerstown Honda Service, and Sheehy Collision Center for auto body and repair services.
What attractions or points of interest can I visit near Sheehy Mazda while in Hagerstown?
Near Sheehy Mazda, you can visit the MD Arsenal shooting range and amusement park as well as Hendershots Sporting Goods for local activities and shopping.
Does Sheehy Mazda offer any social media presence for updates and events?
Yes, Sheehy Mazda maintains a Facebook page at https://www.facebook.com/114321053282342 for news and updates.
Can I find car rental or truck rental services near Sheehy Mazda?
Yes, U-Haul Neighborhood Dealer offers truck rentals near Sheehy Mazda, making it convenient for moving or transport needs.
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