Customers consistently praised the friendly, professional, and attentive service from the sales and service teams.
Sales Experience
Many reviews highlighted a smooth and stress-free car buying process, with sales staff being knowledgeable and not pushy.
Service Quality
The service department received positive feedback for thoroughness, communication, and the use of technology like video inspections.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, often mentioning they would recommend the dealership to others.
KR
Kierstin Rosensteel
3 days ago
5.0
Absolutely amazing service. Brandon was quick, knowledgeable, and kept us up to date every step of the way. We will absolutely use this location for all future needs.
KP
Kristine Ann Pallasigui
4 days ago
5.0
A 5/5 experience at Sheehy. The hour drive was worth it. Franklin, the salesman, was very polite and transparent. Justin, the finance manager, was thorough and not pushy. What a breath of fresh air after having a terrible experience at another Mazda dealership 2 weeks prior. Would give them my business again :)
DJ
Daniel Jackson
Dec 31, 2025
5.0
Sheehy did not have the model I wanted, and it was EOY. They worked tirelessly to find the right car for me, matching the price of the model I wanted. From Lester, to Erik, to the finance manger, everyone was professional and courteous. A down the road dealership had the model I wanted, cheaper, but after talking to the people at Sheehy, I felt like they wanted to do business and appreciated talking to me, not like the other dealership that acted like they were doing me a favor by having a car I was interested in. Finance was smooth and not pushy. He worked with what I was looking for, ensuring I got a the .9% apr and the heard what was important to me in warranty.
I don't plan on buying a car every 3 years, but anyone who says they are looking, or anyone in my family will be steered towards this dealership and these people. This was the opposite of what I heard about dealerships. It was nice, easy, and happy. I didn't and don't feel ripped off, rushed, a number. Thank you.
CM
Christopher Mari
Dec 26, 2025
5.0
Had a very pleasant experience buying a car for the first time here. Came in around 9:30 for a test drive and I was out the door with a new car at around 1. Kerryann was the sales representative that I worked with and she took care of my family and I, and made sure I got the best price possible. This entire process was a lot smoother than I expected. I will definitely be recommending this place to friends and family in the future!
TG
Tara Garver
Dec 22, 2025
5.0
Kaycee was amazing to work with! She made the car-buying process easy and stress-free and helped me get a great deal on my Mazda. She was honest, professional, and really listened to what I wanted. I highly recommend asking for Kaycee if you’re looking for a new car! I met a few other staff members who were also very helpful and extremely nice. Highly recommend mazda
What are the operating hours of Sheehy Mazda in Hagerstown?
Sheehy Mazda is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and is closed on Sundays.
Where is Sheehy Mazda located?
Sheehy Mazda is located at 10310 Auto Place, Hagerstown, MD 21740, United States.
How can I contact Sheehy Mazda for inquiries?
You can reach Sheehy Mazda by phone at +1 240-716-6346.
What types of vehicles does Sheehy Mazda specialize in?
Sheehy Mazda specializes in Mazda vehicles and offers new and used cars as a Mazda dealer and used car dealer.
Does Sheehy Mazda have an official website where I can view their inventory?
Yes, you can visit their official website at https://www.sheehymazda.com to explore the perfect car options.
Is Sheehy Mazda associated with any other car dealers nearby?
Yes, nearby related car dealers include Sheehy Subaru of Hagerstown, Sheehy Volkswagen Hagerstown, Sheehy Buick GMC, and Mercedes-Benz of Hagerstown.
Are there automotive service centers near Sheehy Mazda?
Nearby service centers include Sheehy Volkswagen of Hagerstown Service and Parts Department, Hagerstown Honda Service, and Sheehy Collision Center for auto body and repair services.
What attractions or points of interest can I visit near Sheehy Mazda while in Hagerstown?
Near Sheehy Mazda, you can visit the MD Arsenal shooting range and amusement park as well as Hendershots Sporting Goods for local activities and shopping.
Does Sheehy Mazda offer any social media presence for updates and events?
Yes, Sheehy Mazda maintains a Facebook page at https://www.facebook.com/114321053282342 for news and updates.
Can I find car rental or truck rental services near Sheehy Mazda?
Yes, U-Haul Neighborhood Dealer offers truck rentals near Sheehy Mazda, making it convenient for moving or transport needs.