Business Details
About
Car DealerUsed Car Dealer
Location
Hours
Reviews
4.7
601 reviews
5 stars
536
4 stars
28
3 stars6
2 stars5
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and attentive staff, highlighting their professionalism and willingness to assist.
Sales Experience
Many reviews noted a smooth and stress-free car buying process, with salespeople being patient and not pushy, making customers feel valued.
Service Quality
The service department received positive feedback for timely and thorough service, with many customers appreciating the detailed communication and updates during their visits.
Comfortable Environment
The dealership's waiting area was frequently mentioned as clean and comfortable, providing amenities like coffee and WiFi, enhancing the overall customer experience.
Follow-Up Issues
Some customers reported difficulties with follow-up on service issues and warranty refunds, indicating a need for improvement in communication and accountability.
- CNChuck Nagelvoort6 days ago5.0Jacob, Noah and Ryan did a great job throughout the process. Getting straight, unambiguous answers to my questions was key. They were responsive and quick with following up from the test drive to getting the contracts done. Importantly they were patient as I was recovering from surgery.
- LMLynda MarcinkoNov 15, 20255.0Jason Shrader was sincere & excellent at sales and even came in on his day off to complete my sale so that I drove off that evening in my dream Mazda CX-90 vehicle! I love it!
- SPScott PerryNov 13, 20255.0Excellent experience with whole team start to finish. Jason made things super easy for us. We also got to work with the GM Clint and he was absolutely incredible. The team truly made the car buying experience as painless as possible!
- DNDan NewbraughNov 6, 20255.0What a great experience. Lester worked with me from initial contact till I left with my new Mazda. Everyone at Sheehy was so helpful. I have bought many vehicles but the care and attention by Lester will make me a repeat customer.
- AFAndrew FerranNov 3, 20255.0We just purchased this beautiful Mazda CX-5 Carbon Edition from Sheehy Mazda, and the entire experience was fantastic. From start to finish, the team was professional, transparent, and genuinely focused on making sure I felt comfortable and confident in our purchase. They further ensured that we got the best value possible on our trade without leaving us feeling like we were settling or losing out. A HUGE thank-you to Erik V., who was incredible throughout the process. He was knowledgeable, patient, and never pushy—he took the time to answer all my questions, kept communication clear, and made the whole experience smooth and stress-free. It’s rare to find a salesperson who truly listens and puts the customer first, and Erik did exactly that. Another big thank you to Clint and Noah who assisted along the way and ensured our needs were met without hesitation. The communication and teamwork amongst all of the staff at Sheehy made for an incredibly easy transaction that left us feeling like a part of the family, and solidified the fact that we will be back for another car from them in the future. I highly recommend Sheehy Mazda and Erik V. to anyone in the market for a vehicle. Excellent dealership, excellent service, and a truly great buying experience.
Frequently Asked Questions About Sheehy Mazda
What are the operating hours of Sheehy Mazda in Hagerstown?
Sheehy Mazda is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and is closed on Sundays.
Where is Sheehy Mazda located?
Sheehy Mazda is located at 10310 Auto Place, Hagerstown, MD 21740, United States.
How can I contact Sheehy Mazda for inquiries?
You can reach Sheehy Mazda by phone at +1 240-716-6346.
What types of vehicles does Sheehy Mazda specialize in?
Sheehy Mazda specializes in Mazda vehicles and offers new and used cars as a Mazda dealer and used car dealer.
Does Sheehy Mazda have an official website where I can view their inventory?
Yes, you can visit their official website at https://www.sheehymazda.com to explore the perfect car options.
Is Sheehy Mazda associated with any other car dealers nearby?
Yes, nearby related car dealers include Sheehy Subaru of Hagerstown, Sheehy Volkswagen Hagerstown, Sheehy Buick GMC, and Mercedes-Benz of Hagerstown.
Are there automotive service centers near Sheehy Mazda?
Nearby service centers include Sheehy Volkswagen of Hagerstown Service and Parts Department, Hagerstown Honda Service, and Sheehy Collision Center for auto body and repair services.
What attractions or points of interest can I visit near Sheehy Mazda while in Hagerstown?
Near Sheehy Mazda, you can visit the MD Arsenal shooting range and amusement park as well as Hendershots Sporting Goods for local activities and shopping.
Does Sheehy Mazda offer any social media presence for updates and events?
Yes, Sheehy Mazda maintains a Facebook page at https://www.facebook.com/114321053282342 for news and updates.
Can I find car rental or truck rental services near Sheehy Mazda?
Yes, U-Haul Neighborhood Dealer offers truck rentals near Sheehy Mazda, making it convenient for moving or transport needs.