Business Details
About
Car DealerUsed Car DealerSheehy Auto Stores
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
1,557 reviews
5 stars
1,330
4 stars
88
3 stars
29
2 stars
25
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and helpful service from staff, particularly mentioning sales associates like Donovan and Steve.
Communication
Many reviews highlighted excellent communication throughout the buying and service processes, with staff keeping customers informed at every step.
Sales Experience
Overall, customers reported positive sales experiences, noting a lack of pressure and a focus on customer satisfaction.
Service Efficiency
The service department received commendations for quick turnaround times and efficient service, although there were some complaints about delays and issues with oil changes.
Mixed Experiences
While many reviews were positive, a few customers reported negative experiences related to communication issues and unprofessional behavior.
- JPJames Powell4 days ago5.0This is my first time dealing with Sheehe of Hagerstown and the experience was nothing short of spec spectacular. From the start, the sales rep. (Reece) was extremely helpful with an extra extraordinary attitude. The sales manager, Wendy was extremely helpful as well. The gentleman at finance put a bow on it and made the experience damn near perfect. I would recommend the dealership to any of my friends and family.
- LSLemongrass Sarah6 days ago5.0I have been coming here for service for over 5 years and it’s always been a great experience. They have taken good care of my vehicle and I never feel pressured to pay for service I don’t want to do. The service team is awesome!
- NDNorma DraperJan 5, 20265.0Ben at the service center was very friendly and knowledgeable. He listened attentively to our issues and explained best testing process to proceed with in order to discover the problem. He called us promptly when our vehicle was ready to be picked up.
- KWKen WilliamsJan 2, 20265.0Great experience with, Steve Lubel (sales). Was a little upset when the finance team asked if I would buy the vehicle at a certain price and and I said yes and then they failed to do so until I walked out and then “oh but of course we can get to that price!”
- SHSteven HillJan 1, 20264.0It was good. I was a little surprised by them. Asking me to put a down a $1000 deposit for the repairs that needed to be done to my vehicle. But overall, the service was quick, and and I'm back in my vehicle. Is the request for deposits before repair a practice that you do with all of your customers?
Frequently Asked Questions About Sheehy GMC of Hagerstown
What are the operating hours of Sheehy GMC of Hagerstown?
Sheehy GMC of Hagerstown is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and is closed on Sundays.
Where is Sheehy GMC of Hagerstown located?
Sheehy GMC of Hagerstown is located at 10312 Auto Place, Hagerstown, MD 21740, USA.
What types of services does Sheehy GMC of Hagerstown offer?
They offer car sales for new and used vehicles, auto repair services, oil changes, auto parts and supplies, car leasing, and appraisals.
Does Sheehy GMC of Hagerstown provide oil change services?
Yes, Sheehy GMC of Hagerstown offers oil change services on-site.
Is there wheelchair accessibility at Sheehy GMC of Hagerstown?
Yes, the dealership has a wheelchair-accessible entrance for customers.
Can I find Sheehy GMC of Hagerstown online?
Yes, their official website is https://www.sheehygmc.com and their Facebook page is https://www.facebook.com/114952756552222.
What payment methods are accepted at Sheehy GMC of Hagerstown?
They accept payment by check and debit card.
Are there other car dealerships near Sheehy GMC of Hagerstown?
Yes, nearby car dealerships include Sharrett Preowned Center, Sheehy Buick GMC, Sheehy Volkswagen Hagerstown, Sheehy Subaru of Hagerstown, Sheehy Mazda, Mercedes-Benz of Hagerstown, and Hagerstown KIA among others.
How can nearby automotive services complement a visit to Sheehy GMC of Hagerstown?
Customers can visit nearby automotive repair shops like Sharrett Preowned Center, Hagerstown Honda Service, and Sheehy Volkswagen of Hagerstown Service and Parts Department for additional maintenance and repair needs after purchasing a vehicle.
What local attractions can I visit near Sheehy GMC of Hagerstown?
Nearby attractions include MD Arsenal, a shooting range and amusement park, and Hendershots Sporting Goods which may offer sporting equipment and activities.