Many customers praised the professionalism, friendliness, and helpfulness of the staff, highlighting a low-pressure sales environment.
Sales Experience
Numerous reviews noted a smooth and efficient vehicle purchasing process, with specific salespeople receiving commendations for their knowledge and assistance.
Service Quality
The service department received positive feedback for promptness, clear communication, and thoroughness, although some customers reported issues with service delays.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding miscommunication and unprofessional behavior in specific sales situations.
Facility Amenities
Customers appreciated the clean and comfortable waiting area, along with complimentary refreshments during service visits.
JS
John Stranix
4 days ago
5.0
Dealer service was excellent. Mike Wertman processed the sale quickly and efficiently. He also was very helpful in explaining the differences between my old Yukon (2021) and the new one (2025). The instrument panel differences were significant and he did a great job bringing me up to speed.
TJ
Tricia Johnson
4 days ago
5.0
With my previous car from a different manufacturer/dealership, service was so expensive and I found an independent garage for any work I needed. I was skeptical about bringing my diesel truck to a dealership for service, mostly because of price. I was impressed from the moment my car entered the garage- photos were presented to me during check in of my tires and tread. A video was sent to me while my car was in the service bay showing me fluid levels and letting me know my truck would be finished soon. Price was great, reports were informative, and Josh was very friendly and polite! I won’t hesitate to take my truck back in the future! Excellent experience!
MB
Matthew Bales
Nov 15, 2025
5.0
With interest rates showing some relief, I went to Hagerstown Sheehy GMC looking for a slight upgrade. Donovan, Wendy, Justin, and company were able to upgrade my ride to a more desirable trim, educate me on the truck, and find payments within my budget! This process took just under 3 hours and was as painless as could be. Could not recommend this group more!!
YL
Yvette Leith
Nov 10, 2025
5.0
I basically had my vehicle stolen from me by my now ex boyfriend. He was gone for 6 days, no communication from him what so ever. Steve S. and Zack P. we're my knights in shining armor , when I saw a Kia advertised on their website. Was in and out the door in 3 hours. They are the best!!. God bless them and Sheehy GMC of Hagerstown for making me feel alive again. I love my silver Kia.
TW
theresa walker-keegan
Nov 8, 2025
5.0
My husband and I just bought a GMC SUV used from Sheeny GMC in Hagerstown Maryland. Donovan Loudan was amazing! So helpful, kind, and caring! Donovan answered all our questions before buying, and never pressured us in anyway. The SUV looked and drove like new too. We love our new to us GMC SUV! Not only Donovan, but everyone we came into contact were very friendly and helpful. If you need a new or used vehicle we would highly recommend Sheeny GMC in Hagerstown MD, ask for Donovan.
Frequently Asked Questions About Sheehy GMC of Hagerstown
What are the operating hours of Sheehy GMC of Hagerstown?
Sheehy GMC of Hagerstown is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and is closed on Sundays.
Where is Sheehy GMC of Hagerstown located?
Sheehy GMC of Hagerstown is located at 10312 Auto Place, Hagerstown, MD 21740, USA.
What types of services does Sheehy GMC of Hagerstown offer?
They offer car sales for new and used vehicles, auto repair services, oil changes, auto parts and supplies, car leasing, and appraisals.
Does Sheehy GMC of Hagerstown provide oil change services?
Yes, Sheehy GMC of Hagerstown offers oil change services on-site.
Is there wheelchair accessibility at Sheehy GMC of Hagerstown?
Yes, the dealership has a wheelchair-accessible entrance for customers.
Can I find Sheehy GMC of Hagerstown online?
Yes, their official website is https://www.sheehygmc.com and their Facebook page is https://www.facebook.com/114952756552222.
What payment methods are accepted at Sheehy GMC of Hagerstown?
They accept payment by check and debit card.
Are there other car dealerships near Sheehy GMC of Hagerstown?
Yes, nearby car dealerships include Sharrett Preowned Center, Sheehy Buick GMC, Sheehy Volkswagen Hagerstown, Sheehy Subaru of Hagerstown, Sheehy Mazda, Mercedes-Benz of Hagerstown, and Hagerstown KIA among others.
How can nearby automotive services complement a visit to Sheehy GMC of Hagerstown?
Customers can visit nearby automotive repair shops like Sharrett Preowned Center, Hagerstown Honda Service, and Sheehy Volkswagen of Hagerstown Service and Parts Department for additional maintenance and repair needs after purchasing a vehicle.
What local attractions can I visit near Sheehy GMC of Hagerstown?
Nearby attractions include MD Arsenal, a shooting range and amusement park, and Hendershots Sporting Goods which may offer sporting equipment and activities.