Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Hagerstown area, turn to Safelite AutoGlass . Those in central Hagerstown or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 13130 Pennsylvania Ave, Safelite AutoGlass Hagerstown repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
326 reviews
5 stars
238
4 stars
15
3 stars
6
2 stars
14
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Quality
Technicians are generally praised for their professionalism, friendliness, and efficiency, with many customers highlighting specific technicians like Logan and Trevor for their excellent service.
Scheduling Issues
Several customers reported difficulties with scheduling and communication, including wrong parts being sent and long wait times for service.
Customer Service
While many reviews commend the customer service, there are notable complaints about rude management and lack of follow-up on issues.
Timeliness
Many customers appreciated the quick service and timely completion of repairs, although some experienced significant delays.
Cleanliness and Care
There are mixed reviews regarding the cleanliness of the work area post-service, with some customers noting debris left behind after installation.
- DEDarryl Eychner4 days ago5.0My technician, Tim, was polite, friendly, and professional! He answered all of my questions and explained the work that he did so I could have peace of mind that the work was done well and that my car was safe to drive!
- LHLexy HiltzNov 5, 20255.0Our technician, Logan, was fantastic! Very kind, patient and even explained what he was doing to my very fascinated toddlers.
- DDDuaneNov 3, 20255.0I had a crack that went all the way accoss my windshield. Kept puting replacement off. Finally scheduled bit the process was quick, easy and with no issues.
- JJJUMPIN JACKNov 1, 20255.0Super easy to schedule and convenient! Logan showed up on time, was very friendly, went about his work and had the windshield on my truck replaced quickly. After giving me some instructions on the work he did, he thanked ME for the job. Safelite is my go-to for business and personal replacements. This is my 3rd replacement, and I've always been impressed. Tip: theres usually a promo code that helps keep costs low if you don't go through insurance.
- MFMarlin FeagansOct 29, 20252.0Amazing techs but everyone else sucks at their jobs. Sent out wrong parts twice, took 3 weeks to get a windshield installed on my truck. Manager was very rude over the phone and ignored a lot of my calls. For the headache I went through with management phone calls and the almost month it took to get a windshield installed on my truck you’d think something would be done for the price I paid for all of this to be done in one day.
Frequently Asked Questions About Safelite AutoGlass
Where is Safelite AutoGlass located?
Safelite AutoGlass is located at 13130 Pennsylvania Ave, Hagerstown, MD 21742, US.
What services does Safelite AutoGlass provide?
Safelite AutoGlass provides auto glass installation and repair, including windshield chip and crack repair, back/rear glass replacement, side glass replacement, power window repair, and windshield wiper replacement.
What are Safelite AutoGlass's hours of operation?
Safelite AutoGlass is open Monday through Saturday from 7:30 AM to 5:00 PM and closed on Sundays.
Does Safelite AutoGlass offer mobile service?
Yes, Safelite AutoGlass offers convenient in-shop and mobile auto glass repair and replacement services in the Hagerstown area.
Is there a warranty on Safelite AutoGlass repairs?
Yes, windshield repairs at Safelite AutoGlass come with a national lifetime warranty and are completed in as little as 30 minutes.
What payment options does Safelite AutoGlass accept?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Are appointments required at Safelite AutoGlass?
Yes, appointments are required for service at Safelite AutoGlass.
Can I get online estimates from Safelite AutoGlass?
Yes, Safelite AutoGlass offers online estimates for their services.
What nearby dining options are available around Safelite AutoGlass?
Nearby dining options include Baskin-Robbins for ice cream and fast food, Waffle House for breakfast and brunch, Imperial Chinese Restaurant for Chinese cuisine, and Dunkin' for coffee and donuts.
Are there automotive services near Safelite AutoGlass in Hagerstown?
Yes, nearby automotive services include Grease Monkey for oil changes and automotive repair.
What nearby professional services are available near Safelite AutoGlass?
Nearby professional services include Insurance Brokers of Maryland, Nationwide Mutual Insurance Company, H&R Block for tax services, and various real estate agents such as Benjamin Peterson and Sullivan Select LLC.