Brand Certified
Pilot Travel Center
3.9(1872 reviews)
Certified by Pilot Travel Center • Mar 01, 2026
Business Details
16921 Halfway Blvd, Hagerstown, MD
21740, United States
Certified by Pilot Travel Center • Mar 01, 2026
(301) 582-6111
Certified by Pilot Travel Center • Mar 01, 2026
https://locations.pilotflyingj.com/search
Certified by Pilot Travel Center • Mar 01, 2026
About
Certified by Pilot Travel Center • Mar 01, 2026
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Hagerstown, MD!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Pilot Travel Center • Mar 01, 2026
Hours
Certified by Pilot Travel Center • Mar 01, 2026
Reviews
3.9
1,872 reviews
5 stars
827
4 stars
474
3 stars
264
2 stars
91
1 star
216
What are people saying?
AI-generated from recent customer reviews
Parking Issues
Numerous customers reported problems with reserved parking not being honored, leading to frustration and inconvenience.
Shower Cleanliness
Many reviews highlighted the poor cleanliness of the showers, with reports of hair and dirt left behind, and inadequate cleaning between uses.
Customer Service
While some staff were praised for their friendliness, many customers experienced rude service and a lack of assistance, particularly regarding parking and shower issues.
Facility Condition
The overall condition of the facilities, including restrooms and showers, was frequently described as dirty and in need of maintenance.
Food Options
The presence of fast food options like McDonald's was appreciated, but there were complaints about food quality and service.
- 3G33rd Grand Inspector GeneralFeb 20, 20265.0Great experience since 2017. Cory and crew thank you
- THThomas HicksFeb 16, 20265.0Great location, handled a repair for Wiley Sanders on Friday, and the service manager went above and beyond to assist. Much appreciated.
- KRKevin ReppenhagenFeb 15, 20261.0Reserved a parking spot early in the day knowing I'd get there late at night. They refused to honor the reservation. Was luckily able to find a spot at the Truck Parking Club right next door
- JBJ BFeb 14, 20261.0No adult beverages 👎🏼
- KKKev KJan 11, 20261.0Shower was nasty. Hair was left in the shower. Only one towel to dry off and a hand towel. Nothing else. Parking lot is tight. Getting fuel can take a while. The line in the store gets long with only one person working. Only come here if you have to. If you can just stay away.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What amenities does Pilot Travel Center in Hagerstown, MD offer?
Pilot Travel Center provides gas, diesel, DEF with high-speed pumps, Wi-Fi, overnight parking, showers, fresh food, snacks, drinks, and coffee.
Are the Pilot Travel Center restrooms and showers open to anyone?
Yes, anyone can purchase a shower at our locations, and restrooms are available for customers.
What are the payment methods accepted at Pilot Travel Center?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and contactless payments.
Is overnight parking available at the Hagerstown Pilot Travel Center?
Yes, overnight parking is available; for location specific questions, contact the store directly.
Does this location provide CAT scale services?
Yes, all Pilot Travel Center locations, including Hagerstown, have CAT scales for trucks.
What are the operating hours of the Pilot Travel Center in Hagerstown?
The Pilot Travel Center in Hagerstown is open 24 hours a day, every day of the week, including holidays.
How can I reserve parking at Pilot Travel Center?
You can reserve parking through the 'Reserve Now' app available in the Apple App Store or via https://pilotcompany.com/park.
Are there nearby food options around Pilot Travel Center in Hagerstown?
Yes, nearby food options include McDonald's and Subway, perfect for a quick meal before or after your visit.
What nearby services can help with propane needs?
Blue Rhino Propane Exchange and AC&T, located near the Pilot Travel Center, offer propane supply and exchange services.
What nearby automotive services are available around Pilot Travel Center?
Nearby automotive services include Pilot Flying J Truck Care Service Center, Southern Tire Mart, Hagerstown Freightliner, Rice Tire, and Transteck Collision Centers.
Brand Certified Facts from Pilot Travel Center
Pilot Travel Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website