Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Hagerstown, MD!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
1,865 reviews
5 stars
824
4 stars
474
3 stars
263
2 stars
91
1 star
213
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted issues with dirty showers and restrooms, with reports of hair and other unsanitary conditions.
Customer Service
While some customers praised friendly staff, many expressed frustration with unhelpful or rude service, particularly regarding parking and shower reservations.
Parking Issues
Numerous complaints about the lack of available reserved parking and the inability of staff to enforce parking policies.
Food Quality
Mixed reviews on food quality, with some praising the McDonald's while others reported issues with freshness and service.
- KKKev K2 days ago1.0Shower was nasty. Hair was left in the shower. Only one towel to dry off and a hand towel. Nothing else. Parking lot is tight. Getting fuel can take a while. The line in the store gets long with only one person working. Only come here if you have to. If you can just stay away.
- JNJason Nolen3 days ago1.0Don't reserve a parking spot here and expect there to be one for you when you arrive. They won't do anything about it after dark and you'll be stuck looking for another place to park.
- CRCold Remarks3 days ago1.0Wouldn’t let me return my gift card after telling me If it dosent work it I would be able to return I feel as if we just got scammed
- JHJohn HJan 3, 20263.0This is the best pilot of the two
- MSMarcus Brown (SoldierSalute)Nov 30, 20251.0There was literally, other people's hairs all over this shower and sink. Like it wasn't cleaned beforehand. Really wish sheetz had showers, but I guess this is what you get the more east you drive.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What amenities does Pilot Travel Center in Hagerstown, MD offer?
Pilot Travel Center provides gas, diesel, DEF with high-speed pumps, Wi-Fi, overnight parking, showers, fresh food, snacks, drinks, and coffee.
Are the Pilot Travel Center restrooms and showers open to anyone?
Yes, anyone can purchase a shower at our locations, and restrooms are available for customers.
What are the payment methods accepted at Pilot Travel Center?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and contactless payments.
Is overnight parking available at the Hagerstown Pilot Travel Center?
Yes, overnight parking is available; for location specific questions, contact the store directly.
Does this location provide CAT scale services?
Yes, all Pilot Travel Center locations, including Hagerstown, have CAT scales for trucks.
What are the operating hours of the Pilot Travel Center in Hagerstown?
The Pilot Travel Center in Hagerstown is open 24 hours a day, every day of the week, including holidays.
How can I reserve parking at Pilot Travel Center?
You can reserve parking through the 'Reserve Now' app available in the Apple App Store or via https://pilotcompany.com/park.
Are there nearby food options around Pilot Travel Center in Hagerstown?
Yes, nearby food options include McDonald's and Subway, perfect for a quick meal before or after your visit.
What nearby services can help with propane needs?
Blue Rhino Propane Exchange and AC&T, located near the Pilot Travel Center, offer propane supply and exchange services.
What nearby automotive services are available around Pilot Travel Center?
Nearby automotive services include Pilot Flying J Truck Care Service Center, Southern Tire Mart, Hagerstown Freightliner, Rice Tire, and Transteck Collision Centers.