Mr. Tire Auto Service Centers

4.5
1057 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
507 Dual Highway, Hagerstown, MD
21740, United States

Hours

Reviews

4.5
1,057 reviews
5 stars
890
4 stars
34
3 stars
12
2 stars
20
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Service Quality

Mixed reviews on service quality; while some praised the efficiency and thoroughness, others reported issues with repairs and miscommunication.

Pricing Issues

Several customers expressed dissatisfaction with pricing, citing discrepancies between advertised prices and actual charges.

Wait Times

Customers reported long wait times for service, with some feeling their appointments were not honored.

Warranty Confusion

Multiple reviews mentioned confusion regarding warranties and service guarantees, leading to customer dissatisfaction.
  • MM
    Mary McPherson
    5 days ago
    4.0
    Mr Tire always does a nice job. Thanks
  • LM
    Lindsay Mitchell
    Nov 11, 2025
    1.0
    If I could give zero stars I would. Called to get a price for an oil change and tires. Told I should make an appointment. They didnt ask for any of my info. I arrived 10 minutes before my appointment time still had to wait an hour and half before my car was in for an oil change that they forgot about. I had to ask them at 2pm how much longer. They said they are pulling it in right now. 15 minutes later the pull my car into a bay for an oil change. 45 minutes later I pay $125.00. I asked my tires. They said they were fine. Fine? I've been having to put air in my tire for 2 weeks now. They had someone else pull my car in and look at tire. They found a nail it. Instead of asking me if I wanted a new tire or a plug they went ahead and plugged it. I spent a total of 4 hours at this place which is totally uncalled for! I will never go back.Tried calling customer service number they have listed on the website but they do nothing but hang up on you. Will never go to My Tire again! Poorly ran place!!!!
  • BL
    Brian Lowe
    Nov 6, 2025
    1.0
    Over 3 hours to plug a tire and still didn't even pull it into the garage. What's the point of a 1pm appointment if its after 4pm and you still haven't even looked at my car. Was a regular customer but that ended today
  • GC
    Greg Cook
    Oct 26, 2025
    1.0
    Wont be going back to Mr tire ever again. Manager doesn’t want to work and on his phone having personal conversations while customers are waiting. Hagerstown Mr tire is a joke
  • AF
    Alicia Fridgen
    Oct 25, 2025
    1.0
    Told me both rear tires “non repairable”. One tire was low but when I refilled it, it held air. Took it across the street to Sam’s tire and they offered to plug the tire or patch it. Certainly repairable. Please go elsewhere if you have tire issues.

Frequently Asked Questions About Mr. Tire Auto Service Centers

What services does Mr. Tire Auto Service Centers offer?

Mr. Tire Auto Service Centers provides comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and specialized tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Where is Mr. Tire Auto Service Centers located?

Mr. Tire Auto Service Centers is located at 507 Dual Highway, Hagerstown, MD 21740, USA.