Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Hagerstown, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Dual Highway location today.
Location
Hours
Reviews
4.1
881 reviews
5 stars
588
4 stars
92
3 stars
43
2 stars
27
1 star
131
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported poor communication and unprofessional behavior.
Vehicle Condition
Several customers noted issues with vehicle cleanliness and maintenance, including cars smelling of smoke or being in poor condition.
Reservation Issues
Frequent complaints about reservations not being honored, with customers arriving to find no vehicles available despite prior bookings.
Staff Performance
While some staff members received high praise for their professionalism and efficiency, others were criticized for lack of urgency and poor service.
- SSsoraya Chirino Sanchez6 days ago5.0Always gets the message across
- TCThomas CraigDec 27, 20251.01 star is too generous. Please train your staff and do not allow new hires to engage with customers in a derogatory manner. Angela was the only one that knew how to simply rent a car per reservation. Do better folks! Reservations do not expire in a few days and cars are available when they are in the lot.
- EVErin ValdezDec 22, 20255.0Great Staff. Very friendly.
- LPLucmarbert PalmaDec 17, 20255.0I recently rented a car from Enterprise and had the pleasure of being assisted by Ferrari. I have to say, Ferrari was absolutely excellent—extremely professional, genuinely pleasant, and truly knows how to treat customers. It’s thanks to people like him that I would absolutely return. He really makes the entire experience spectacular, and the overall service was fantastic.
- WMWilliam MarshallDec 10, 20255.0Needed a rental while our car was in the shop. Staff were efficient and friendly. Drop-off was easy. And there were no issues with the car.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Hagerstown, MD?
Enterprise Rent-A-Car is located at 700 Dual Hwy, Hagerstown, MD 21740.
What are the operating hours of Enterprise Rent-A-Car during weekdays?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM.
Does Enterprise Rent-A-Car offer weekend hours?
Yes, Enterprise Rent-A-Car is open on Saturdays and Sundays from 9:00 AM to 4:00 PM.
What types of vehicles can I rent at Enterprise Rent-A-Car in Hagerstown?
Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and rental trucks.
Are there any special rental deals available at Enterprise Rent-A-Car?
Yes, Enterprise offers great weekend rates and other special deals which you can view and book on their website.
What payment methods are accepted at Enterprise Rent-A-Car?
Enterprise accepts AMERICAN EXPRESS, CASH, CHECK, DISCOVER, MASTERCARD, and VISA as payment options.
Does Enterprise Rent-A-Car offer services for active military members?
Yes, Enterprise Rent-A-Car provides discounts for active military personnel.
Is Enterprise Rent-A-Car woman-owned?
Yes, this location is owned by women.
What nearby stores can I visit after renting a car at Enterprise Rent-A-Car?
Nearby you can find Lidl supermarket, Family Dollar discount store, and Super Shoes clothing and shoe store for your shopping needs.
Are there places for food or refreshments near Enterprise Rent-A-Car?
Yes, you can visit Mediterranean Spot for Middle Eastern cuisine or Dual Highway Snowballs for ice cream and smoothies, both close to the rental location.
Where can I get beauty and wellness services near Enterprise Rent-A-Car?
Nearby beauty and wellness options include Le's Nails and H&T Nails Spa for nail and beauty treatments, as well as Country Flair Hair Salon for hair services.