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AutoZone Auto Parts

4.4
(315 reviews)

Business Details

18734 N Village, Hagerstown, MD
21742, United States
(301) 766-0955
https://www.autozone.com/locations/md/hagerstown/18734-n-village.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N Village in Hagerstown, MD is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hagerstown, MD or call us at (301) 766-0955.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
18734 N Village, Hagerstown, MD
21742, United States

Hours

Reviews

4.4
315 reviews
5 stars
209
4 stars
64
3 stars
19
2 stars
8
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and professionalism, with specific mentions of employees like Chris and Ethan going above and beyond to assist.

Product Availability

Several reviews noted issues with product availability, including instances where customers were told items were in stock but were not found upon arrival.

Store Cleanliness

The store was generally reported as clean and well-organized, contributing positively to the shopping experience.

Staff Attitude

While many reviews highlighted friendly and helpful staff, there were also complaints about unprofessional behavior from some employees, indicating inconsistency in service quality.
  • NS
    Nancy Shank
    Feb 11, 2026
    5.0
    I needed a new cabin air filter for my car. I stopped here to pick one up. They didn’t have the exact one I needed and Oliver called the other location to see if they had it. They did and he told me if I needed any help getting it replaced to stop by the next day he worked. Well, I didn’t make it on that day. But I stopped in today and he was working. He was so kind to help get the new filter installed. Such great customer service that is truly hard to find these days! Thank you so much!
  • CR
    clayton robinson
    Jan 4, 2026
    4.0
    Staff helpfully and friendly
  • LE
    Lois Einhorn
    Jan 1, 2026
    3.0
    It was easy to get the wiper blades we needed for our suv but now we have to find someone that can install it. They would not even attempt to put our rear blade on because it’s a 2022 and they said it would be too difficult to even try to do it (grease monkey referred them to us because they didn’t have the one we needed and told us that auto zone will install it for us)
  • MH
    Merissa Holtzman
    Nov 10, 2025
    1.0
    What terrible professionalism at Auto Zone at North Village shopping center. I go in to pick up motor oil- no one asks if they can help. I video call my husband so he can help me. I pick out what I needed and go to checkout. No one is around. I’m paying cash, so self checkout is useless to me. You can hear my heels on the floor, someone knew I was there. I see a guy looking at something in an isle behind the counter and I say “Sir, I’m paying cash can you help me?” No answer, no acknowledgment that I’m there. I wait a few seconds and nothing. I put the oil down and walk out. One of the absolute worst things you can do in a business is not acknowledge a customer.
  • AA
    A
    Oct 15, 2025
    5.0
    This location has earned a customer for life just solely based on how kind and generous Robert was with his time and effort to help me. He didn’t have to help me replace my battery, but it took him a good bit of time on it, considering how corroded it was. I appreciate that immensely. Definitely exceeded customer service expectation!!!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Hagerstown, MD?

AutoZone Auto Parts in Hagerstown, MD is open Monday to Saturday from 7:30 AM to 9:00 PM and on Sundays from 8:00 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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