Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Virginia Ave in Hagerstown, MD is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hagerstown, MD or call us at (301) 393-4493.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
485 reviews
5 stars
279
4 stars
95
3 stars
56
2 stars
18
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of employees going above and beyond to assist.
Staff Issues
There were complaints about inconsistent service quality, with some employees being unhelpful or rude, leading to negative experiences for some customers.
Product Availability
Customers frequently noted issues with stock availability, with some items being out of stock or requiring special orders.
Store Environment
The store was generally described as clean and well-organized, although some customers reported long wait times and slow service.
Mixed Experiences
While many reviews were positive, there were also significant complaints about poor service and lack of knowledgeable staff, indicating a divide in customer experiences.
- SHSelena HernandezOct 11, 20255.0Should’ve written thus review several months back. Rob helped me and my best friend. Exceptional customer service!
- CDChris DiehlOct 2, 20255.0Great store. Staff were all very friendly and helpful. Greeted me as I walked in and asked if I needed help. Definitely will be back.
- JYJody YountAug 12, 20255.0Great help and knowledgeable staff
- DDDonna DetrowAug 11, 20255.0Customer service is great! Would recommend
- DHDavid HetterichAug 9, 20255.0I am from the Tampa Bay area. I drive for a living as an Escort/ Pilot driver. I broke down when my starter went out. I called AutoZone and talked with Nick and the crew. They did everything and went out of there way to help me out. What a great bunch of guys at that store. Thank you so much!!!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours for AutoZone Auto Parts in Hagerstown, MD?
AutoZone Auto Parts in Hagerstown is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sundays from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup as well as same-day delivery services.
What types of products can I find at the AutoZone Auto Parts store on Virginia Ave?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which auto part brands does the Hagerstown AutoZone carry?
The store carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Hagerstown?
You can call the store at (301) 393-4493 or email customer.service@autozone.com for inquiries.
Is there an online option to shop from AutoZone Auto Parts, and can I pick up my order in-store?
Yes, you can shop online and choose the buy online, pick up in-store option through their website.
What nearby financial services are accessible around AutoZone Auto Parts in Hagerstown?
Customers can find several PNC banks and ATMs nearby, as well as Western Union money transfer services for convenient banking and financial needs.
Are there nearby food options for customers visiting AutoZone Auto Parts on Virginia Ave?
Yes, Pizza Hut is nearby, providing a convenient option for a meal before or after your visit to AutoZone.
What beauty and personal care services can I access near AutoZone Auto Parts?
Nearby options include Biac Hair Braiding, Caribbean Accent Styling Salon, and Creative Nails, offering hair, tanning, and nail services.
Where is AutoZone Auto Parts located and what is the postal code?
The store is located at 17714 Virginia Ave, Hagerstown, MD 21740, USA.