Pilot Travel Center

4.1
1743 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Grantsville, MD! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
3000 Chestnut Ridge Rd, Grantsville, MD
21536, United States

Hours

Reviews

4.1
1,743 reviews
5 stars
861
4 stars
488
3 stars
233
2 stars
58
1 star
103

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the restrooms and showers, noting them as some of the best they have encountered.

Customer Service

Feedback highlighted friendly and helpful staff, with specific mentions of employees providing excellent service.

Parking Issues

Several reviews pointed out the tight parking situation for trucks, with complaints about the limited number of spots and difficulties maneuvering.

Shower Quality

While some customers enjoyed the showers, others reported issues with water quality and temperature, indicating inconsistency.

Food Options

Customers expressed disappointment with food availability, particularly the limited hours of the attached restaurant and issues with food preparation.
  • JM
    Juan manuel Corona mares
    5 days ago
    5.0
    Excelente servicio 👏👏👍
  • BB
    Bobby Bobbyone
    Nov 14, 2025
    4.0
    Need more help
  • DM
    David Mclean
    Oct 23, 2025
    5.0
    Tight parking lot for trucks about 60 spots or so. Nice clean, hot showers. Nice spot. Will return again
  • JC
    Jessica Chavez
    Oct 22, 2025
    2.0
    Super small area to get a truck in especially when the fuel island is full and people are trying to park for the night. The showers are small but decent. They do need to fix their water issue. When I turned on my shower I could smell it and the standing water in the toilet is brown. You know that's the same water as what comes out of the shower. FIX YOUR PIPES! You pay $16 for a shower you expect it to at least be clean water.
  • EE
    E.J
    Oct 13, 2025
    5.0
    Miss Jenn and the gentleman working with her both of them a such great customer service smiling and have great attitude. And great customer service Thank you isn't enough.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.