Safelite AutoGlass

3.9
473 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Glen Burnie area, turn to Safelite AutoGlass . Those in central Glen Burnie or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 906 Crain Hwy NW, Safelite AutoGlass Glen Burnie repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
906 Crain Hwy NW, Glen Burnie, MD
21061, United States

Hours

Reviews

3.9
473 reviews
5 stars
321
4 stars
20
3 stars
14
2 stars
15
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the professionalism and friendliness of the technicians, highlighting their communication and problem-solving skills.

Service Efficiency

Several reviews noted the quick and efficient service, with many customers appreciating the promptness of appointments and repairs.

Quality of Work

While many customers were satisfied with the quality of the windshield replacements, there were notable complaints about improper installations and follow-up issues.

Appointment Management

Numerous reviews expressed frustration with appointment scheduling, including no-shows, last-minute cancellations, and poor communication regarding delays.

Pricing Concerns

Some customers felt that the pricing was higher than expected, especially when compared to quotes from other services.
  • WS
    Wayne Shaffer Sr
    5 days ago
    5.0
    Service was fast and reasonable price staff friendly The only problem was the AI phone operator after it says it will connect to a representative it hangs up on you it took 6 calls to get through very frustrating not a shop problem they were professional Stupid phone system
  • RO
    Ryan Olson
    Jan 4, 2026
    1.0
    0 out of 10 I got my windshield replaced a few months ago now there’s bubbles all over the edge. And it’s not even centered. And they poorly applied rain X. If you care about your vehicle go to a professional.
  • CC
    Chris
    Jan 3, 2026
    5.0
    Very kind people that work at the safelite Glen Burnie MD location; I was beyond happy with my customer service from walking in to final payment at the end. Highly recommend anyone needing to repair or replace windshields to go to this location
  • JD
    Jarrett d'Entremont
    Dec 22, 2025
    1.0
    They took cash back in July, handed me my keys, then sent my bill to collections. So now they’re going to charge my double because they can’t bother to record their registers. They sent me a digital receipt, and left it marked as unpaid. Didn’t even know they marked it as unpaid because I didn’t get a call about it till November. Clownshoe operation.
  • JH
    Jake Hicks
    Dec 19, 2025
    2.0
    I had a weird experience getting my windshield replaced at this location. Everything seemed fine at first and the windshield looked great, but after I pulled out of the lot I noticed my right windshield wiper didn't work, so I turned around and came back to Safelite. They quickly adjusted the wiper and fixed the issue immediately, however, the technician then mentions how they ran out of gel pads for the automatic wipers to work. He said I could come back another day to get it installed - which is very kind. My biggest concern is the fact that nobody shared that my automatic wipers weren't going to work when I was paying and leaving the shop. Now I have to return to Safelite for a third time to fix this new issue with my wipers, which is very inconvenient. Because of all this, I did not have the best experience here and would probably go somewhere else.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass offer at the Glen Burnie location?

They provide auto glass installation and repair, including windshield chip and crack repair, power window repair, and same-day service with insurance processing.

Where is Safelite AutoGlass Glen Burnie located?

At 906 Crain Hwy NW, Glen Burnie, MD 21061, USA.