Enterprise Rent-A-Car

3.9
433 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Glen Burnie, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Crain Highway location today.

Location

Enterprise Rent-A-Car
500 Crain Hwy N, Glen Burnie, MD
21061, United States

Hours

Reviews

3.9
433 reviews
5 stars
252
4 stars
61
3 stars
23
2 stars
11
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude and unprofessional behavior.

Cleanliness

Several customers noted issues with the cleanliness of vehicles, including dirty interiors and unpleasant odors.

Reservation Issues

Frequent complaints about reservations not being honored, leading to frustration and inconvenience for customers.

Efficiency

Some customers experienced long wait times for vehicle pickup, while others appreciated quick and efficient service.

Vehicle Condition

Concerns raised about the condition of rental vehicles, including maintenance issues and cleanliness.
  • MH
    Myra Hickman
    5 days ago
    5.0
    Solid set of employees, overall good experience, thank you guys
  • DS
    DAWN STANTON
    Nov 14, 2025
    1.0
    Beware when renting from them!!!. 8 months after my rental I'm still receiving toll charges from them. I submitted proof to them that my ez pass was charged for the tolls. I received the run around from their toll customer service for months. They finally mailed me a check but not for the complete refund. And now today my credit card was charged yet again for tolls.
  • MS
    Malinda Smith
    Oct 25, 2025
    5.0
    Very clean office. For someone that was left to handle customers buy themselves with no assistance, I believe that Chris Figueroa did an excellent job.
  • TK
    Timothy Kaczynski
    Oct 23, 2025
    5.0
    Not the cheapest, but far from the most expensive. (We paid $51 / Day for a nice little Mazda. I'm 6'2" 230 and was comfortable) But here. No BS. They take your pre-paid Visa (NetSpend) We had 2 extend twice because our repair job was done by Dopey. Sneezy and Droopy. Again, no problems. My buddy has to fly here from Carolina 6 times a year, and uses these guys exclusively, because .... No B.S. He suggested this place to me when my Rolls Royce (yeah right) broke down, this is who I will use for now on,
  • SJ
    Stephen Jump
    Oct 17, 2025
    5.0
    Aiden took care of my reservation and they didn’t have the vehicle I requested so he gave me an upgrade for the same rate as the vehicle I had reserved everything went smoothly I’m going to have to rent again next month since my card in the shop and the mfgr is not backing up their warranty so it’s gonna be a while til I either get my car back with a new engine or end up purchasing another car, so until something changes I’ll be renting again

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Glen Burnie, MD?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks to meet various rental needs.

What are the operating hours for Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car is open from 8:00 AM to 6:00 PM, Monday through Friday.