Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Glen Burnie, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Ritchie Highway location today.
Location
Hours
Reviews
4.0
596 reviews
5 stars
382
4 stars
69
3 stars
25
2 stars
20
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their friendliness and professionalism, others are criticized for being unhelpful and rude.
Vehicle Condition
Several customers reported receiving dirty or poorly maintained vehicles, with issues such as bad smells and damage.
Wait Times
Many reviews mention long wait times for vehicle pickup and drop-off, leading to frustration among customers.
Reservation Issues
Numerous customers experienced problems with reservations, including cars not being available as promised and lack of communication regarding changes.
Staff Performance
While some staff members received high praise for their service, others were noted for being disorganized and lacking customer service skills.
- DCD Cain3 days ago2.0Service members were polite which was the only positive. They over charged me and never refunded my money. Car smelled like cigarettes. Also the second time they put me in a car I did not request. I do not recommend this rental car service
- MMMike MaurerJan 5, 20265.0Good price very helpful
- TStaketime4 selfDec 12, 20255.0⭐️⭐️⭐️⭐️⭐️ 5-Star Review Malik is truly a joy to work with! From the moment I arrived, he greeted me with kindness, patience, and a level of professionalism that made the entire experience smooth and stress-free. He went above and beyond to make sure I was taken care of, explained everything clearly, and made me feel appreciated as a customer. It’s rare to find someone who is both genuinely warm and exceptionally professional, but Malik embodies both. Enterprise is lucky to have him, and I’m grateful for the outstanding service he provided. Highly recommend!
- JHJeff HeadleeDec 11, 20255.0First rental offer of a subcompact (insurance paid rental) didn't impress me, but was okay. After replacing a flat tire at 1 am and turning the car back in due to the temporary spare, Enterprise upgraded me to a nice nearly new Elantra. Lots of features and a great ride. The staff at Glen Burnie are polite and efficient. I would recommend renting there.
- ELEdgar LopezDec 9, 20251.0I trying to pick up a rental car previously reserved. I was there 1:20 hr. Super bad service this guy don't know what they doing here. They act like they playing basketball around.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in Glen Burnie?
Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks for flexible rental options.
Where is Enterprise Rent-A-Car located in Glen Burnie, MD?
Enterprise Rent-A-Car is located at 6807 Ritchie Hwy, Glen Burnie, MD 21061.
What are the operating hours for Enterprise Rent-A-Car at the Ritchie Highway location?
The rental office is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 2:00 PM.
What payment methods does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Does Enterprise Rent-A-Car offer any discounts or special deals?
Yes, Enterprise offers great weekend rates and discounts for active military personnel.
How can I make a reservation for a rental car at Enterprise Glen Burnie?
You can reserve your rental car online at their reservation page or visit https://www.enterprise.com/en/car-rental-locations/us/md/glen-burnie-ritchie-hwy-1826.html.
What nearby car dealerships are close to Enterprise Rent-A-Car Glen Burnie?
Nearby car dealerships include Auto Showcase of Glen Burnie and Tate Used Car Super Center, which might be helpful if you're exploring vehicle options or repairs.
Are there fast food restaurants near the Enterprise location for quick meals?
Yes, Raising Cane’s, Raising Cane's Chicken Fingers, Checkers, and McDonald's are nearby fast food options for quick meals before or after your rental.
If I need vehicle repair services nearby, where can I go?
Nearby automotive repair shops include Mile One Collision Center, Collision Works, and Precision Tune Auto Care for repair and maintenance services.
Are there any handy services such as banks or ATMs close to Enterprise Rent-A-Car Glen Burnie?
Yes, Bank of America and several ATMs like Margo Bitcoin ATM and LibertyX Bitcoin ATM are nearby, providing convenient financial services for customers.