Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Glen Burnie, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Ritchie Highway location today.
Location
Hours
Reviews
4.0
588 reviews
5 stars
377
4 stars
69
3 stars
25
2 stars
19
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some praised staff for being friendly and helpful, while others reported disorganization and unprofessionalism.
Vehicle Condition
Numerous complaints about the cleanliness and maintenance of vehicles, with reports of unsafe and poorly maintained cars.
Reservation Issues
Frequent issues with reservations not being honored, leading to long wait times and customer frustration.
Staff Performance
While some staff members received high praise for their service, others were criticized for lack of professionalism and efficiency.
Overall Experience
Overall experiences varied widely, with some customers expressing satisfaction while others reported significant dissatisfaction and vowed not to return.
- KNKinanu Nanjala3 days ago1.0The car was dirty, damaged, and they took me through too many changes b.c. I did not have a credit card.
- HWHaley WilliamsNov 17, 20251.0Totaled my car for the first time recently, so the rental car process was new to me. They ended up giving me a rental car with a dead battery and the enterprise road side assistance even said they were going to charge us for not having bought their “protection plan” A huge mess.
- GHGlen HardestyNov 8, 20255.0My experience was great after dropping my vehicle off at the Bodyshop I didn’t have a way to the rental and they picked me up.
- ABAbe BNov 8, 20251.0None of the employees at this branch are friendly or have customer service in mind. I dealt with the manager, Mali, and 5 other employees. and they are all very cold. One of the front tires was bald and I mentioned this to rep upon pick up and he said he’d notate it. The picking up of the rental car was very tedious and longer than it should have been. Never waited that long to pick up a vehicle. Also, they couldn’t pick me up for rental pick up on day of rental and they couldn’t drop off one street over and one minute later at bwi. Instead they left me at a residential address which was only 2 miles away and a 6 min drive from their glen burnie enterprise location. And This is all after I was passed around to 3 different employees until one reluctantly agreed to drop me off at the location which was only 2 miles away from their glen burnie location, all while I was having to catch an early flight that same morning. Totally unacceptable. I’ve had other enterprises in the area assist with pick up and drop off without any issues. I will never rent from this location in the future. It’s not the type of experience one would like to have, especially after / before a long day of travel. This is not how you should treat your platinum members. Please do better. And restore this enterprise location to the standard that it should be. Thank you.
- MPMrs PowellNov 5, 20255.0The staff at the Glen Burnie location is always pleasant and very helpful. There's a great selection of vehicles to choose from. It’s been my go to location for rental vehicles. Prices are reasonable and staff is great. Renting local cuts a lot of fees versus the airport. Plus, less the hassle. I’ll definitely rent from them again and recommend everyone to them.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in Glen Burnie?
Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks for flexible rental options.
Where is Enterprise Rent-A-Car located in Glen Burnie, MD?
Enterprise Rent-A-Car is located at 6807 Ritchie Hwy, Glen Burnie, MD 21061.
What are the operating hours for Enterprise Rent-A-Car at the Ritchie Highway location?
The rental office is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 2:00 PM.
What payment methods does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Does Enterprise Rent-A-Car offer any discounts or special deals?
Yes, Enterprise offers great weekend rates and discounts for active military personnel.
How can I make a reservation for a rental car at Enterprise Glen Burnie?
You can reserve your rental car online at their reservation page or visit https://www.enterprise.com/en/car-rental-locations/us/md/glen-burnie-ritchie-hwy-1826.html.
What nearby car dealerships are close to Enterprise Rent-A-Car Glen Burnie?
Nearby car dealerships include Auto Showcase of Glen Burnie and Tate Used Car Super Center, which might be helpful if you're exploring vehicle options or repairs.
Are there fast food restaurants near the Enterprise location for quick meals?
Yes, Raising Cane’s, Raising Cane's Chicken Fingers, Checkers, and McDonald's are nearby fast food options for quick meals before or after your rental.
If I need vehicle repair services nearby, where can I go?
Nearby automotive repair shops include Mile One Collision Center, Collision Works, and Precision Tune Auto Care for repair and maintenance services.
Are there any handy services such as banks or ATMs close to Enterprise Rent-A-Car Glen Burnie?
Yes, Bank of America and several ATMs like Margo Bitcoin ATM and LibertyX Bitcoin ATM are nearby, providing convenient financial services for customers.