Bob Bell Hyundai

4.0
605 reviews

About

Hyundai Dealer
Car dealership offering an extensive inventory of new and pre-owned Hyundai vehicles, as well as repair services, and auto detailing.

Location

Bob Bell Hyundai
7117 Ritchie Highway, Glen Burnie, MD
21061, United States

Hours

Reviews

4.0
605 reviews
5 stars
397
4 stars
58
3 stars
21
2 stars
17
1 star
112

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Many customers praised the sales staff for being knowledgeable, friendly, and not pushy, leading to a positive car buying experience.

Service Issues

Numerous reviews highlighted significant problems with the service department, including poor communication, mistakes during maintenance, and lack of accountability.

Customer Service

While some customers reported excellent service, many expressed frustration with unresponsive staff and inadequate support, particularly in the service department.

Pricing Concerns

Several customers noted issues with pricing discrepancies and felt pressured into accepting high service costs without proper justification.
  • TA
    Temilade Aladeokin
    3 days ago
    5.0
    Amazing all the way. Nate and Reily are a dream team. Kudos to you guys.
  • BH
    Bryant Himmage
    5 days ago
    1.0
    I had scheduled an appointment for today, expecting the exceptional service I had last year with my Ford Explorer, but after calling to confirm my appointment I was told that I wouldn’t get diagnostic results until next week so my truck would be in the shop from Thursday until at least Tuesday with no service other than diagnostics being done. On top of that according to “new” policy if you’re vehicle is over 60K Ford no longer pays for your rental vehicle (last year mines was 82K and I received a rental). I would think customer service would assist a bit more when you are being inconvenienced without a vehicle for a period of time at not fault to the customer…needless to say I had to cancel and take my business elsewhere. Not recommended.
  • KB
    Kelly Backman
    Dec 30, 2025
    5.0
    Nate was amazing. Best car buying experience ever. Ill never buy from anyone else.
  • PP
    Persais
    Dec 19, 2025
    5.0
    I purchased a used Chevy Traverse on 12/18/25 from this location. Riley called me promptly after my online inquiry. Devin J was my product specialist aka salesman. He was efficient, accommodating, professional and provided exceptional service. Unfortunately, I did have a finance issue on my end. Devin and his team were able to find a solution so that I was able to walk out with my new car, same day! The finance manager, James, was very personable and transparent. I truly appreciate their hospitality and due diligence. I highly recommend Bob Bell Hyundai. I will be using their services in the near future.
  • TM
    Tracie McKoy
    Dec 7, 2025
    1.0
    I had my car serviced at this location. The technician who did the oil change didn’t something properly and the next day all of the oil leaked from my vehicle while I was at work. I was forced to find transportation home and to the dealership the following morning. A representative from the service department said that they were only willing to offer me a free oil change to accommodate the inconvenience. A free oil change does not cover the undo stress, worry and aggravation. It also does not cover me missing a day from work with no pay due to the negligence of their technician. I am highly disappointed with this dealership.

Frequently Asked Questions About Bob Bell Hyundai

What types of vehicles does Bob Bell Hyundai specialize in?

Bob Bell Hyundai specializes in Hyundai vehicles as an authorized Hyundai dealer in Glen Burnie, MD.

Where is Bob Bell Hyundai located?

Bob Bell Hyundai is located at 7117 Ritchie Highway, Glen Burnie, MD 21061, United States.