AutoZone Auto Parts

4.1
436 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Ritchie Hwy in Glen Burnie, MD is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Glen Burnie, MD or call us at (443) 764-2010.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6728 Ritchie Hwy, Glen Burnie, MD
21061, United States

Hours

Reviews

4.1
436 reviews
5 stars
260
4 stars
81
3 stars
32
2 stars
15
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for being rude and unprofessional.

Staff Knowledge

Several customers noted that staff members were knowledgeable and provided valuable assistance, particularly in helping with car issues and finding the right parts.

Store Management

There were complaints about the management style and professionalism of certain managers, with some customers reporting negative interactions.

Service Efficiency

Customers expressed frustration with long wait times and inefficiencies in service, particularly during busy periods.

Product Availability

While many customers found the store had the parts they needed, there were instances of incorrect parts being provided or items being out of stock.
  • EV
    Eduardo Vazquez
    Dec 29, 2025
    5.0
    Knowledgeable employees and amazing customer service, it's also the hub supplier for parts in the are.
  • KC
    Kia Campbell
    Dec 24, 2025
    5.0
    I needed 6 spark plugs for a 2014 Nissan Maxima. I called this Auto Zone and Jimmy assisted me. He was very professional, patient, and helpful. He explained the quality of the brand I wanted and provided the price. I had the location in mind but was wrong. Had Jimmy not told me where he was located before hanging up I would have gone to the wrong store. When I arrived I waited in line but Jimmy took good care of me. He’s a great asset to your business and gave excellent customer service. Thank you so much, Jimmy!!! A very satisfied customer!!!
  • AH
    Alexandra Hahn
    Dec 17, 2025
    5.0
    Had a great experience with Mark at this location! My check coolant light came on and Mark came outside in the cold to take a look and check for a leak in the hose and helped find the correct coolant I needed for my car. He could have just asked for the make and model, but he went the extra step and it did not go unnoticed. I recently moved into the area from NYC, and will be going to Mark who happens to be a fellow New Yorker for any future needs.
  • JJ
    jazell
    Sep 28, 2025
    1.0
    the manager here is very unprofessional and disrespectful he uses words such as “bro” and “is there a problem”? he asked me and my boyfriend. when i asked who’s the manager he stated him, so i said and you talk to people like that? i was given a look like i was crazy or had 3 heads he is very unprofessional!!! photo of him below!
  • DT
    Drew Taliaferro
    Sep 24, 2025
    1.0
    Left a battery to get charged. Was told to come back in an hour and a half. Came back and they said it'll be two more hours. So came back the next morning. They said it was charged and good. Put it in the car. The car started. The next day the battery was dead.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Glen Burnie?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Glen Burnie offer in-store pickup and delivery services?

Yes, AutoZone Glen Burnie offers in-store pickup, curbside pickup, and same-day delivery services.