Advance Auto Parts

3.9
303 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 6724 Ritchie Hwy in Glen Burnie offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
6724 Ritchie Hwy, Glen Burnie, MD
21061, United States

Hours

Reviews

3.9
303 reviews
5 stars
161
4 stars
56
3 stars
30
2 stars
13
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude and unprofessional behavior.

Product Availability

Many customers noted that the store usually has the parts they need, but there were complaints about items being out of stock or incorrect.

Store Experience

The store's cleanliness and organization received positive remarks, but there were also complaints about slow service and long wait times.

Staff Knowledge

Some reviews highlighted knowledgeable staff who provided excellent assistance, while others criticized staff for being uninformed or unhelpful.

Return Policy Issues

Several customers expressed frustration with the return policy and experiences related to returning items.
  • TS
    Thomas Scott
    Nov 1, 2025
    5.0
    Straight up good people work here. Solved a website purchase issue for a frustrated new driver with exact the right sort of customer service. Ty T and staff
  • YM
    Yolanda Meaders
    Oct 28, 2025
    5.0
    Great customer service and they were able to help me.
  • JS
    Jay Swann
    Oct 22, 2025
    1.0
    Zero stars if I could. Un knowledgeable staff who think policy makes the rules I asked for a pack of space plugs( basic) and they wanna tell me they only come in singles.... thats a lie there sold in boxes of 4! Pluss they wanna upsell the product before helping the customer. It's pretty sad when the customer knows more than ur staff about what is PROPER procedure and give glenburnie store some act right we keep u in business signed an angry company ceo
  • FF
    Fam
    Oct 7, 2025
    1.0
    October 7th 2025 around 5:10 pm I called about a battery that I purchased at this advanced auto parts location. And the lady over the phone was talking back to me in a rude and aggressive manner. I've been a advanced Auto parts customer for years. This is the first time that I've experienced this for an Advanced auto parts employee. I was being polite. But for some strange reason she went off on me just like I'm her X boyfriend. I didn't feel like a customer.
  • TW
    Theresa Wolf
    Sep 19, 2025
    4.0
    Went in for new wipers. Salesperson helped me find the right size.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*