TOM WILSON INC

4.5
151 reviews

About

Tire Shop

Location

TOM WILSON INC
19815 FREDERICK RD, GERMANTOWN, MD
20874, United States

Hours

Reviews

4.5
151 reviews
5 stars
122
4 stars
10
3 stars
7
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and helpful staff, highlighting their willingness to assist and provide clear explanations.

Trustworthiness

Many reviews emphasized the honesty and integrity of the business, with customers feeling confident that they were not being upsold or misled about necessary repairs.

Efficiency

Numerous customers noted the quick turnaround times for services, often completing work faster than expected.

Pricing

While many found the prices reasonable, some customers expressed concerns about high costs and inconsistent pricing information.

Quality of Work

Overall, customers reported satisfaction with the quality of repairs and services provided, although there were a few isolated complaints regarding specific issues.
  • YB
    Y Bae
    Oct 31, 2025
    5.0
    I’m really impressed with their service! Everything was done honestly, quickly, and efficiently. The price was very reasonable, and the technicians were truly reliable. I’ve never seen a place this trustworthy and well-organized before. Highly recommend!
  • KM
    Kent McKinney
    Jul 23, 2025
    5.0
    Another GREAT experience today with Wilson Tire and Auto. Brought my truck in for an oil service and brake check and they did a fantastic job FAST at a very reasonable price. Milton, Matt and Jade are the best in AA County and maybe the entire region. Thanks again!
  • JB
    Jorge Bazan
    Aug 11, 2024
    1.0
    I came from Chicago and I had a flat tire and they fixed it and I was really happy that my flat tire problem was solved, but when I came back to Chicago I noticed that my tire had been completely changed for another older and used tire, that even had white letters on the tire which were different than the other 3 remaining tires I have without my notice. Now Discount Tire won't cover the warranty I bought when I got the tires.
  • JB
    James Bubb
    Dec 9, 2022
    1.0
    I took a tire/wheel, off the car, in to Wilson because it had a slow leak. Turns out it had a bubble on the sidewall so Wilson would not fix it. When I went to check pressure so I could drive the car to the dealer I discovered they had removed the cap and stem from the from the tire fill valve. Talking to a rep at Wilson he denied they had done anything to the tire. So they won't fix the tire, which I understand, and then they are so careless to remove the stem and cap, apparently loose them and them lie to me they hadn't. I personally will never go there again.
  • AP
    Ancy Palakunnel
    Dec 31, 2020
    5.0
    Front 2 Tire replacement...I had a great experience which compelled me to write this review. I have not had such a good experience with car repair shops before. I shopped around and they had the best prices for the specific tires I was looking for. They gave me a appointment for the following day, took me right away when I got there. Told me it would be an hour or so, I expected it would be longer than that but they were about 30-40mins. Both tires changed and at the door. The sales person at the counter was very professional and courteous, answered all my questions and gave me quotes that I asked for. They give you multiple options for pricing so you can choose the best option for you. Not pushy at all. Would highly recommend and I will be going back for my car needs.

Frequently Asked Questions About TOM WILSON INC

What are the operating hours of Wilson Tire & Auto Service?

Wilson Tire & Auto Service is open Monday through Friday from 8:00 AM to 5:30 PM and is closed on Saturdays and Sundays.

Where is Wilson Tire & Auto Service located?

It is located at 19815 Frederick Rd, Germantown, MD 20874, USA.