Brand Certified
Enterprise Rent-A-Car
4.1(597 reviews)
Certified by Enterprise Rent-A-Car • Feb 22, 2026
Business Details
19801 Frederick Rd, Germantown, MD
20876, United States
Certified by Enterprise Rent-A-Car • Feb 22, 2026
(301) 515-4200
Certified by Enterprise Rent-A-Car • Feb 22, 2026
https://www.enterprise.com/en/car-rental/locations/us/md/germantown-1673.html
Certified by Enterprise Rent-A-Car • Feb 22, 2026
About
Certified by Enterprise Rent-A-Car • Feb 22, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Germantown, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Germantown location today.
Location
Certified by Enterprise Rent-A-Car • Feb 22, 2026
Hours
Certified by Enterprise Rent-A-Car • Feb 22, 2026
Reviews
4.1
597 reviews
5 stars
396
4 stars
61
3 stars
20
2 stars
19
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Sarah and Charles for their exceptional service.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.
Reservation Issues
Numerous customers reported problems with reservations, including unavailability of reserved vehicles and poor communication regarding changes.
Efficiency
While some customers experienced quick and efficient service, others noted long wait times and inadequate staffing during busy periods.
- CLC LFeb 17, 20261.0Enterprise is a horribly useless company. I’m not sure how they stay in business. It’s completely useless to use their online services as they don’t update their availability. I booked a full size luxury suv at a different location and apparently they don’t even carry that type of vehicle at that location. Yet you can waste your time and reserve one online. So canceled the reservation and wasted a day on the phone and driving to actual location. How can you let people reserve a vehicle you don’t have?
- RSRaj SinghFeb 3, 20261.0Horizon experience. I had a reservation for 4:30pm. I tried calling them to let them know that I m running late but they never answer the phone. I get there by 5:40pm and they told sorry we don't have car available. What is the point of reservation if you can not hold the vehicle or reach out to person before you deliver the vehicle to someone else.
- JSJeffrey SalitJan 28, 20265.0Very friendly and willingness to allow me to bring the car the next day due I was stuck in Indianapolis with a bad snowstorm.
- MGMaura GibsonJan 19, 20265.0Enterprise is the best place to rent a car. They make the entire process so quick and easy by having you check in before picking up.
- SAsri akulaJan 1, 20265.0The Enterprise rent a car location in Germantown, MD has provided outstanding customer service. The vehicle I rented was in excellent condition. I will certainly recommend this location for any car rentals 👍
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Germantown?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
Where is Enterprise Rent-A-Car located in Germantown, MD?
The Enterprise Rent-A-Car in Germantown is located at 19801 Frederick Rd, Germantown, MD 20876.
What are the business hours of Enterprise Rent-A-Car in Germantown?
They are open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and Sundays from 9:00 AM to 12:00 PM.
Can I make a reservation online for a rental car at Enterprise Germantown?
Yes, you can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/md/germantown-1673.html?mcid=yext:245709.
What payment options does Enterprise Rent-A-Car accept?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car Germantown offer any discounts?
Yes, Enterprise provides discounts for active military members.
Is there public transportation or nearby landmarks to help me find Enterprise Rent-A-Car in Germantown?
Enterprise is located near Wilson Tire & Auto Service and Giant Food, which can help you identify the area when you visit.
Are there dining options near Enterprise Rent-A-Car in Germantown?
Yes, you can enjoy nearby restaurants like Carnitas Don Javier (Mexican), Honey Pig Gooldaegee Korean Grill, and Sakura Japanese Steak & Seafood House.
What nearby services are available if I need vehicle repair or maintenance while renting from Enterprise Germantown?
Nearby you can find Wilson Tire & Auto Service and Kenwood Auto Body for tire and automotive repair services.
Can I get medical assistance near Enterprise Rent-A-Car in Germantown?
Yes, medical services nearby include MedStar Health: Urgent Care at Germantown, Germantown Centra Care, and Adventist HealthCare Urgent Care.
Brand Certified Facts from Enterprise Rent-A-Car
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