AutoZone Auto Parts

Reviews

• AL

  andrew lapp

  Sep 27, 2025
  5.0
  The guys there do a good job
• PP

  Patricia Panzer

  Sep 21, 2025
  1.0
  I was at this AutoZone store on September 17, 2025, My back left brake light was out. I bought the bulbs and James said he could replace them which of course I was happy about that. We went to my car. My car is a Rav 4 so the back door lifts up. He pressed the button for it to open. I thought he knew what he was doing - I was completely wrong. While the back was opening I started the car so he could see that it was indeed out. Like I would make that up. I noticed that my back door was way up, not in the position it was set at. I asked him about it and he had the nerve to say it did that. That was not possible. He did change both bulbs so it didn't really matter which light was out. Anyway. I did tip him and I told him to wait while I closed the door and then I did it again to make sure it went to the set setting and it did. Before leaving my light came on saying the back door was open. I got out of course and it was partially open. I pushed and closed it and reopened it several times and it kept doing it. I should have gone back in but I did not. After all what was he going to do about breaking my car door. I decided to call when I got home. James said to bring it back for him to look at it. He said he was there Thursday and Saturday. I decided not to bring it back because there is no way he was going to be able to fix it. I called instead on Thursday and he wasn't there. I then called again on Saturday and he wasn't there. The sad part here is that I wasn't going to write a review if he had simply apologized but instead he lied and pretended to not be there so he didn't need to get on the phone. Why someone would think it is okay to abuse someone else's property is beyond me. He should be ashamed of himself for lying and especially for getting other employees to lie and say he's not there. And to add to it, the cost to fix it is $1800. Don't touch if you don't know what you are doing!!!
• RZ

  Rets Zars

  Sep 20, 2025
  2.0
  They dont care generally
• PS

  Phil Smithhisler

  Sep 19, 2025
  5.0
  Had the parts I needed!
• BB

  Briana Beller

  Sep 13, 2025
  5.0
  Couldn’t have fixed my Nissan without these guys. They helped me with my chaos even went above and beyond to help someone new to state. Helped me with tools, store policy, ordering parts and more. I spoke with over 5-6 different employees all were very professional and helpful. Very thankful and this will be my go to location. Only name I specifically was able to get was a gentleman named Gabe who was very professional and helpful as was everyone on shift September 11-13th.

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