Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 13006 Middlebrook Rd in Germantown offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
3.7
250 reviews
5 stars
119
4 stars
42
3 stars
35
2 stars
8
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report poor service and rude behavior.
Staff Knowledge
Several customers noted that while some employees were knowledgeable and helpful, others seemed clueless or untrained.
Wait Times
Many reviews mention long wait times, both in-store and for phone support, indicating a need for better staffing.
Product Availability
Customers appreciate the variety of products available, but there are complaints about inventory accuracy and issues with returns.
Positive Experiences
Despite the negatives, several customers shared positive experiences with specific employees who provided excellent service.
- CTChandrasekhar ThamireNov 16, 20255.0Quick pick-up experience, friendly and helpful staff. Thank you so much!
- AKAlicia K.Oct 12, 20255.0If this doesn't tell you everything you need to know I don't know what could....I went in to borrow their OBD scanner to check my mom's car bc I had forgotten to put it back in my mustang the last time I used it on my husband's mustang & they hinest to God said "OH we're so sorry but its not working right now but Auto Zone right up the street has a great one & they're still open for another hour". You could've knocked me over with a 🪶 when I heard that! It's almost unheard of for a direct competitor to actually recommend the other one. I will always remember this & if the need arises to choose between them again I'll choose Advance Auto a million times over. Very impressive.
- VMVictor MorelSep 5, 20251.0They left me on the line for over 15 minutes and then hung up on me. They should fire the workers who do this. 09/05/2025 4:40pm to 4:58pm. I ended up buying at Autozone.
- JHJaewon HongJun 24, 20255.0Gentleman was very helpful finding the right car battery and even lending a tool
- KMKelvin MartinezFeb 17, 20195.0Good parts
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of products does Advance Auto Parts in Germantown offer?
Advance Auto Parts offers automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts in Germantown provide battery installation services?
Yes, they offer free battery installation with purchase and also provide free battery testing and recycling services.
Can I get my windshield wipers installed at Advance Auto Parts?
Yes, Advance Auto Parts will install your windshield wipers for free with purchase, with some exclusions that may apply.
What are the operating hours of Advance Auto Parts at 13006 Middlebrook Rd?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts offer curbside pickup services?
Yes, this location offers curbside pickup services for customer convenience.
What payment options are accepted at Advance Auto Parts Germantown?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can a Team Member at Advance Auto Parts scan my car’s engine codes?
Yes, team members will scan engine codes for you free of charge with some exclusions.
Are there wheelchair accessible entrances and parking at this Advance Auto Parts store?
Yes, the store has wheelchair accessible entrance and free parking available.
What nearby places can I visit before or after shopping at Advance Auto Parts in Germantown?
Nearby places of interest include Germantown Commons shopping center, Picca Pollo A La Brasa (a Peruvian restaurant), SHARETEA Germantown café for bubble tea, and Jerry's Subs & Pizza for casual dining.
How can nearby Germantown Vision Care Center be useful when visiting Advance Auto Parts?
If you need an eye exam or eyewear while visiting, Germantown Vision Care Center nearby offers optometrist services and eyewear, convenient to visit alongside Advance Auto Parts.
Is there a recommended nearby emergency roadside service around Advance Auto Parts in Germantown?
Yes, Top U.S. Auto is a nearby towing and emergency roadside service, which customers might find helpful in case of vehicle troubles while near Advance Auto Parts.