Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
While some customers praised individual staff members like Stu for their professionalism and helpfulness, many others reported poor customer service, including long wait times and unprofessional behavior.
Appointment Issues
Numerous reviews highlighted that appointments were not honored, leading to significant delays and frustration for customers.
Quality of Work
There were mixed reviews regarding the quality of work, with some customers experiencing issues after service, such as improper tire installations and unresolved mechanical problems.
Pricing Transparency
Several customers expressed concerns about unexpected charges and upselling tactics, leading to dissatisfaction with the overall pricing structure.
DC
Denise Costa
6 days ago
5.0
It was a wonderful experience. They found what was wrong with my tire. When they found it wasn’t a fixable tire because of the location of the the slit was they shared the tire sales they were running. Very professional and kind. Peter who was the mechanic that helped me, he even went as far as to check my battery.
JL
Joshua Lum
Dec 16, 2025
1.0
I have an appointment to change the front two tiers, when I arrives the manger try to get me to do an alignment, and I saw no and just want to change the tires. Which on the websites it come out to be 256.98 but the manger try to tells me that it will be 350, so I ask why then he said he included an "accident plan" and I told him to take it off. I sign off for 270 with taxes and left and was told to come back at 3:00 pm, I went back at 3:00 pm and noting was done to the can, which the manger told me he was "basy". Obviously, he didn't do it because I didn't buy he bullshit "accident plan and the alignment" so he wasted 4 hours of my times. DO NOT RECOMMEND
TB
Tanya B
Dec 15, 2025
1.0
The whole purpose of making an appointment is to avoid long wait I made an appointment online and they would not honor my appointment. They said they took walk-ins so they could not honor my appointment and I would wait for several hours.
MN
Mark & Anna Neff-Hakobyan
Dec 13, 2025
1.0
Don’t waste your time.
If the owner happens to read this review, which I doubt they care based on my visit to their terrible shop, you need to give Stu a HUGE raise!
First, the good. Stu at the front desk is an asset to this place and should be greatly rewarded. Completely overwhelmed being the only person working the desk on a Saturday. Even though there was a line out the door and clearly overwhelmed by the volume of work, Stu remained very pleasant, professional and courteous.
Completely understaffed by at least two persons at the front desk. Shop is dirty and no tires in stock for a common tire size.
Besides the 6 people in line, the 6 or so people waiting in the lobby looked like they had the life sucked out of them. I think the 80 year old man was 40 when he got there.
Tires shops are typically all the same chaotic mess but this particular one was worse than others.
Seriously, you’re two more people and give Stu a raise for God’s sake. The stress working there is going to give him a heart attack!
VM
Vanessa M
Nov 28, 2025
1.0
Having an appointment is worthless, don’t bother. They finally looked at my car three hours after my appointment time and told me it would take 90 min - 2 hours to finish. I told them I’d pick it up when they were done. Nearly three hours later I couldn’t wait anymore so I made alternate plans for transportation. They never called to tell me my car was ready, or that they couldn’t finish it by the end of the day. This was my third time there in several years and I’m never going back. Each time they’ve acted so inconvenienced and bothered by customers.
Frequently Asked Questions About Mr. Tire Auto Service Centers
What services does Mr. Tire Auto Service Centers offer?
Mr. Tire Auto Service Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, and specialized tire services with top brands.
What are the operating hours for Mr. Tire Auto Service Centers in Gaithersburg?
The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Mr. Tire Auto Service Centers located in Gaithersburg?
It is located at 126 N. Frederick Avenue, Gaithersburg, MD 20877, USA.
Which tire brands are available at Mr. Tire Auto Service Centers?
They offer tire brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
How can I contact Mr. Tire Auto Service Centers in Gaithersburg?
You can reach them by phone at +1 301-926-1399 or visit their website at https://locations.mrtire.com/md/gaithersburg/126-n-frederick-avenue.
Are there any automotive repair alternatives near Mr. Tire Auto Service Centers?
Yes, nearby alternatives include Jiffy Lube Multicare, DG Auto Repair LLC, and Midas Gaithersburg, offering various auto services.
What nearby places can I visit for food or a break when I come to Mr. Tire?
You can visit the Village Green Restaurant nearby, which is an American diner and theme restaurant, perfect for a meal before or after your appointment.
Is there a pharmacy near Mr. Tire Auto Service Centers?
Yes, Giant Pharmacy is nearby, which also offers grocery and health food items, convenient if you need to pick up essentials.
Can I find a locksmith service close to Mr. Tire Auto Service Centers?
Yes, Car Locksmith Gaithersburg is nearby, which can assist if you need locksmith services while visiting the area.
Does Mr. Tire Auto Service Centers provide roadside assistance?
Yes, they offer roadside assistance and towing services as part of their comprehensive automotive care.