Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Gaithersburg, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Airpark location today.
Location
Hours
Reviews
4.4
348 reviews
5 stars
263
4 stars
32
3 stars
12
2 stars
9
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for their friendly, professional, and helpful service, with many customers highlighting individual team members for going above and beyond.
Vehicle Condition
While most vehicles were reported as clean and in good condition, there were some complaints about receiving dirty or poorly maintained cars.
Efficiency
Customers appreciated the smooth and quick rental process, although some noted long wait times during busy periods.
Communication
Several reviews mentioned excellent communication from staff, but there were also instances of miscommunication regarding vehicle availability and charges.
Overall Experience
The majority of reviews reflected a positive overall experience, with many customers expressing a willingness to return and recommend the location.
- SSSanusi Sillah3 days ago5.0Jerry was very fantastic, great customer service. A real asset to your company
- JLJackie Liu4 days ago5.0Best experience renting a car by far, even in moments where life felt like it was in shambles. Totaled car? No problem! Jake from Enterprise at Airpark Rd was quick to contact and resolve issues with insurance companies and provided amazing customer service! If I ever need to rent a car again (hopefully not for the same reason), I’d go back to Enterprise at Airpark! Thank you!
- AFAlex ForemanDec 21, 20255.0I had an excellent experience at the Enterprise Air Park location and felt compelled to leave a review recognizing a few outstanding team members. Jerry Zhou, Mikayla Smith, and Jacob McMillen truly went above and beyond in providing exceptional customer service. From start to finish, the entire process was handled smoothly, professionally, and with genuine care. Each of them was knowledgeable, attentive, and sincere in making sure everything was efficient and stress-free. Their teamwork and positive attitudes made a noticeable difference and reflected very well on Enterprise as a company. Enterprise should absolutely recognize and commend Jerry, Mikayla, and Jacob for their dedication and professionalism. They are a great group of people and a true asset to the Air Park location. — Alex Foreman Best location around.
- RSRay SukhawanitDec 12, 20255.0I recently rented a car from Enterprise at the Airpark Gaithersburg location while my own vehicle was in the repair shop, and I couldn’t be happier with the experience. The team was professional, efficient, and genuinely helpful from start to finish. The pickup process was smooth, the car was clean and in great condition, and they made the whole situation much less stressful. Everyone I interacted with (Jacob and Jerry) was courteous and made sure I had everything I needed. It’s clear they take pride in providing great customer service. I highly recommend this Enterprise location and will definitely come back whenever I need a rental in the future!
- RBRosaura BarreraDec 4, 20255.0Staff at the Air Park location in Gaithersburg MD are highly profesional and friendly. Specially JerryZhou, he was awesome, helping me swap an existing car rental. He made sure the new car met my needs and showed me how to set up the Sirius radio and Car Play. Thank you so much for all your help.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Gaithersburg, MD?
You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options at Enterprise Rent-A-Car in Gaithersburg.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car in Gaithersburg is open from 7:30 AM to 6:00 PM Monday through Friday.
Is Enterprise Rent-A-Car in Gaithersburg open on Sundays?
No, Enterprise Rent-A-Car in Gaithersburg is closed on Sundays.
What payment methods are accepted at Enterprise Rent-A-Car in Gaithersburg?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any discounts for active military members?
Yes, Enterprise Rent-A-Car in Gaithersburg offers discounts for active military members.
How can I make a reservation for a rental car at Enterprise in Gaithersburg?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/md/gaithersburg-airpark-1639.html or call +1 301-948-8188.
Are there nearby repair or auto body shops around Enterprise Rent-A-Car in Gaithersburg?
Yes, nearby auto services include Jermaine Tuning, Gerber Collision & Glass, Caliber Collision, and Miles Repair, which can be helpful if your vehicle needs repairs before or after rental.
What nearby attractions can I visit when renting a car from Enterprise in Gaithersburg?
You can explore nearby places like Maryland Estate Treasures (auction and antique store) or enjoy water sports at Atlantic Edge Scuba after renting a car from Enterprise in Gaithersburg.
Is there a nearby child care center if I need to drop off my children while visiting Enterprise Rent-A-Car?
Yes, Just Us Kids Child Care Center is located nearby, providing convenient child care options while you handle your rental needs.
Can I get a truck rental near Enterprise Rent-A-Car in Gaithersburg?
Yes, Enterprise Truck Rental is located nearby and offers truck rentals if you need larger vehicles for moving or transporting goods.