Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Gaithersburg #6793 in Gaithersburg, MD is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Gaithersburg, MD or call us at (301) 337-4421.
Feedback on customer service is mixed; while some staff members received praise for their helpfulness and knowledge, others were criticized for rudeness and lack of assistance.
Staff Knowledge
Several customers highlighted knowledgeable staff members who provided effective assistance, particularly mentioning managers like Yosely and Brenda.
Wait Times
Many reviews noted long wait times, both in-store and on the phone, leading to frustration among customers.
Product Availability
Customers appreciated that the store often had the parts they needed in stock, contrasting with experiences at other auto parts stores.
Management Issues
Multiple reviews pointed to poor management practices, including inadequate training and unhelpful attitudes from some managers.
MC
Maria Castellon
6 days ago
5.0
The staff are knowledgeable. Katherine assisted me getting the right items I needed which saved me money. I appreciated her attentiveness and good customer service skills as she listened to me when I explained that my wipers “broke” and I was trying to order the metal piece, but she went outside to look at the windshield and saw the it was just the blades and that the problem was the bolt being loose and suggest to fix it before replacing the new blades. Thank you Katherine!
CC
Carlos Credle
Feb 21, 2026
1.0
Shameful! I understand you don’t want to work. But damn. Atleast know how to look up correct parts. Avoid this location. Go to Autozone
FK
FTL Kaklashi
Feb 4, 2026
1.0
Will leave you on hold for 20+ minutes and forget about you. Im from Va and the one time I needed something out here in Md I had to call multiple times just to order one part. On the second call they picked up & said hello, just to hang up next second as I spoke! I am now trying to confirm if my part arrived and I am being left on hold for another 10+ minutes. To us non hourly workers this is just a big slap in the face because while these kids/young adults chat to each other about nothing car related I’m being left on hold and forgotten.
KD
Kate Dunne
Jan 16, 2026
1.0
Would not recommend this location, go to the Rockville store instead. I went in for a new battery and for install help and they took a look and said “it’s too complicated” because it required a couple extra bolts to remove. Went to the Rockville location right after & Andre had no problems assisting with the install.
PN
Patrick Ndorimana
Jan 5, 2026
5.0
I went there to buy screws for my car's license plate and I didn't waste any time finding them because the directions were clear.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Gaithersburg?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does the Gaithersburg AutoZone offer in-store pickup and same-day delivery services?
Yes, this AutoZone location provides in-store pickup, same-day delivery, and curbside pickup services.
Where is AutoZone Auto Parts located in Gaithersburg?
The store is located at 240 N Frederick Ave, Gaithersburg, MD 20877, USA.
What brands of automotive products does AutoZone Gaithersburg carry?
They carry top brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What types of products can I find at AutoZone Auto Parts in Gaithersburg?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this store.
How can I contact AutoZone Auto Parts in Gaithersburg?
You can call them at (301) 337-4421 or email customer.service@autozone.com for inquiries.
Is there an opportunity to visit other stores nearby after shopping at AutoZone Gaithersburg?
Yes, nearby you can visit Gabe's for discount and department store items or Rugged Wearhouse for clothing needs.
Are there dining options close to AutoZone Auto Parts in Gaithersburg?
Yes, you can try Old Country Buffet, Domino's Pizza, Kenny's Sub Shop, IHOP, and Lu Buffet & Grill, all located nearby for a variety of meal options.
What services near AutoZone could be convenient for multitasking while visiting?
While at AutoZone, you can also visit nearby places like Suz Hair Salon or Rebecca's Hair Braiding for beauty services, and Super Clean Laundromat or Superclean for laundry.
Are there any events or entertainment spots near AutoZone Auto Parts in Gaithersburg?
Yes, the Montgomery County Fair is nearby, offering active lifestyle events and concerts you might enjoy before or after your visit.
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