Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 644 Quince Orchard Rd in Gaithersburg offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
208 reviews
5 stars
109
4 stars
56
3 stars
12
2 stars
9
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, kind, and professional, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers appreciated the wide selection of products available, often finding what they needed when other stores did not have it in stock.
Mixed Experiences
While many reviews highlighted positive interactions, there were notable complaints about poor customer service, particularly regarding returns and staff attentiveness.
Store Cleanliness
Some reviews mentioned the store's cleanliness and organization, while others criticized it for being dirty and unkempt.
Installation Services
Customers valued the installation services offered, with several reviews noting quick and efficient installations by staff.
- LNLyubomir NikolovNov 3, 20255.0I was very pleased to find out how helpful and kind are the people working at the Quince Orchard AAParts. Lynn for instance is amazing. She is a true professional! Thank you!
- PCPatrick CahalaneSep 28, 20255.0My son's car battery died on Saturday afternoon and after AAA jump started the car, we headed over to Advance Auto for a new battery. Within minutes, one of the staff helped us select a new and reasonably priced battery, and then installed the battery in record time. Hats off to Advance Auto for their prompt and courteous service, and professionalism. We couldn't have been more pleased with our experience.
- GSGeorge SmithAug 5, 20252.0Two stars because the store are good and everything else, but I was at line and the guy with long hair was playing music loudly and came a couple and he quickly jumps to helps them and what about me? Needs to be “light skin” to get nice customer service? Needs to be trained to helps equity. And he gets upset when I say “I was here before them and you didn’t pay me attention”
- BZBlady13 ZepedaJun 29, 20255.0Limpio y la atención al cliente al💯 Siempre busca ayudar al cliente ( la gerente ) muy amables
- WWWalidJun 21, 20251.0Called in yesterday for a specific part and was told that they have it available. Called in today before heading over, to confirm if I can still come to pick it up, and the kid who answered the phone answers with “hello?”. This is a business, not your personal phone. He then proceeds to tell me that they don’t have that part available at all. How is that possible if he confirmed that they have a lot in stock less than 24 hours prior?. On top of that, he puts me on a brief hold and then hangs up on me. Overall, he just seemed lost as I had to repeat myself to him about 4x’s over the phone. Avoid this location
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What products does Advance Auto Parts in Gaithersburg offer?
The store offers automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
What are the store hours for Advance Auto Parts at 644 Quince Orchard Rd?
The store is open Monday through Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Can Advance Auto Parts install or replace my car battery?
Yes, battery installation is free with purchase at most locations, including this store. They also offer free battery testing and recycling.
Does Advance Auto Parts offer any recycling services?
Yes, they recycle used motor oil and car batteries for free. Exclusions may apply.
Can I get my vehicle's check engine light scanned at Advance Auto Parts?
Yes, team members will scan engine codes for free. Exclusions may apply.
What payment methods are accepted at this Advance Auto Parts store?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Advance Auto Parts provide curbside pickup service?
Yes, curbside pickup is available for customer convenience.
What nearby places can I visit before or after shopping at Advance Auto Parts?
Nearby you can visit Shadowland Laser Adventures for entertainment, Quincy’s Bar and Grille for dining, or the UPS Access Point location for your shipping needs.
Are there dining options near Advance Auto Parts in Gaithersburg?
Yes, nearby dining options include Taste of Europe Inc, Jen’s Chinese Restaurant, Urban Crawfish, and Pho Eatery.
Is there parking available at the Advance Auto Parts location?
Yes, the store has free parking available for customers.