Business Details
About
Auto Body Shop
With two locations in Maryland, Top Gun Collision has proudly served our communities with expert auto collision repair services since 1975. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations in Rockville and Frederick. At Top Gun Collision, we’re dedicated to getting you back to GO.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Top Gun Collision Repair - Frederick
295 D Bucheimer Road, Frederick, MD
21701, United States
Hours
Reviews
4.5
327 reviews
5 stars
266
4 stars
22
3 stars1
2 stars4
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, particularly Emily, for their excellent communication and support throughout the repair process.
Quality of Work
Overall, customers were satisfied with the quality of repairs, noting that vehicles looked like new after service.
Timeliness
While some reviews highlighted quick turnaround times, others reported significant delays and issues with scheduling.
Communication Issues
Several customers expressed frustration with inconsistent communication regarding repair timelines and updates.
Mixed Experiences
While many had positive experiences, a number of reviews mentioned dissatisfaction with the handling of repairs and customer service, particularly regarding follow-up and accountability.
- NPNeon Pink6 days ago5.0Got my repairs done at high quality and faster than anticipated. Estimated two weeks and finished in roughly one
- BTBecky Travels6 days ago5.0Fantastic repair, quality work, car looks great, ready before expected, excellent customer service from start to finish, and my car had a cleaner interior when I got it back than when I got it detailed a few months ago! Nice, unexpected, touch. I highly recommend them to anyone in need!
- JJjj jamesNov 3, 20251.0Quality of repair was very poor, I had make 3 trips to some what I can able to take vehicle, I will not never return this place for Body repair on my vehicle.
- SDShawnice DisneyOct 29, 20255.0Unfortunately my vehicle was vandalized. Thankfully, my insurance recommended Top Gun. The team was professional, friendly, and kept me updated throughout the entire process. The quality of their work is outstanding and my car looks brand new again! They even finished working on my vehicle sooner than expected.
- HHHotFlyingLeadOct 29, 20255.0Top Gun was an amazing experience for me, from the great customer service, quotes, and updates I always felt like I was in good hands. My car was slated to be done in just a couple weeks and I got it back in just one! If you have Geico insurance I highly recommend using Top Gun they really take care of you and put your mind at ease, they also detailed my car! It was not clean and I was not taking care of it so when I got back in it felt so so good, thank you so much guys!
Frequently Asked Questions About Top Gun Collision Repair - Frederick
Where is Top Gun Collision Repair located in Frederick?
Top Gun Collision Repair in Frederick is located at 295 D Bucheimer Road, Frederick, MD 21701, USA.
What are the operating hours of Top Gun Collision Repair in Frederick?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Top Gun Collision Repair handle insurance claims?
Yes, they work directly with all insurance companies to ensure a smooth and hassle-free collision repair experience.
What types of collision repair services does Top Gun Collision Repair offer?
They offer collision repair, diagnostics and calibrations, frame/unibody repair, glass replacement, mechanical repairs, paint services, paintless dent repair, and non-collision damage repair.
Is Top Gun Collision Repair accessible for customers with disabilities?
Yes, the facility has wheelchair accessible entrances, parking, and restrooms to accommodate customers with disabilities.
What payment methods are accepted at Top Gun Collision Repair in Frederick?
They accept American Express, Discover, MasterCard, Visa, cash, and mobile payments such as Apple Pay, Android Pay, and Samsung Pay.
Does Top Gun Collision Repair have onsite parking available for customers?
Yes, the shop provides onsite parking for customer convenience.
Are there any car rental agencies near Top Gun Collision Repair for customers needing a rental vehicle?
Yes, nearby car rental options include Budget Rent A Car, Avis Car Rental, Budget Truck Rental, and Budget Car Rental, which customers can use while their vehicles are being repaired.
What insurance agencies are located near Top Gun Collision Repair to help with claims?
Nearby insurance agencies include Nationwide Mutual Insurance Company and BMC Insurance, which may assist customers with insurance claims related to vehicle repairs.
Are there any towing services close to Top Gun Collision Repair?
Yes, Precision Towing is located nearby and can assist customers who need towing services to bring their vehicles to Top Gun Collision Repair.