Safelite AutoGlass

4.2
285 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Frederick area, turn to Safelite AutoGlass . Those in central Frederick or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1 Wormans Mill Ct, Safelite AutoGlass Frederick repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
1 Wormans Mill Ct, Frederick, MD
21701, United States

Hours

Reviews

4.2
285 reviews
5 stars
214
4 stars
16
3 stars
5
2 stars
12
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Quality

Overall, customers praised the professionalism, friendliness, and efficiency of the technicians, with many highlighting excellent service experiences.

Communication Issues

Several reviews noted problems with scheduling and communication, including missed appointments and lack of follow-up from management.

Mixed Experiences

While many customers had positive experiences, some reported significant issues, including poor workmanship and unprofessional behavior at certain locations.

Timeliness

Many customers appreciated the quick turnaround times for repairs and replacements, often completing work ahead of schedule.

Customer Support

Feedback indicated that customer service was generally helpful, but there were instances of difficulty reaching staff and resolving issues.
  • GH
    Guy Hobbs
    2 days ago
    5.0
    Absolutely amazed at the service and quality of the product, technician was fantastic, very fast and thorough,highly recommend
  • MS
    MOC1 Solutions
    2 days ago
    1.0
    The worker left glass inside my door and told me to take the car to the dealership to have it removed.
  • KL
    Kimberly Lorenti
    3 days ago
    1.0
    Trash service. Trash employees who are most likey high. Did not put my car back to factory standard and left it dirty. They are nasty and rude and shouldn’t be working with the public.
  • GQ
    Gonzalo Quevedo
    Nov 5, 2025
    1.0
    The fact that Google doesn’t allow negative stars is an issue. Already 1 day lost due to “a vendor issue” with the windshield they brought. Technician had my car for an hour before letting me know he had a broken bracket on the new windshield. Never even removed my windshield. What on earth did he do all that time? I had to pay a $100 cancelation fee for an appointment I had afterwards to install protective film on it. I asked Safelite for some sort of credit because I lost that money because of them. “Sorry. Vendor issue. Not our problem” Rescheduled appointment? Got my car back making an awful noise coming from the dashboard. Regardless of it not having anything to do with the windshield, MY CAR WASNT MAKING THIS NOISE before the windshield replacement. It’s a shame you can’t attach videos to the reviews. Now I’m going to have to take the car to get diagnosed and waste more time and money. Do yourself a favor and go anywhere else for your glass repair needs.
  • JK
    Joan Kennedy
    Oct 29, 2025
    5.0
    Staff helpful and friendly across the board. I had some specific needs regarding transferring decals from the old windshield to the new one. It's not part of what they have to do, but they made it happen and I was grateful for that. Also to be pointed toward a nice breakfast place I could walk to while the work was being done.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Frederick provide?

Safelite AutoGlass Frederick offers auto glass installation and repair, windshield chip and crack repair, power window repair, and windshield wiper replacement, among others.

Where is Safelite AutoGlass located in Frederick, MD?

Safelite AutoGlass is located at 1 Wormans Mill Ct, Ste 14, Frederick, MD 21701.