NTB-National Tire & Battery

4.6
464 reviews
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Business Details

1701 Kingfisher Dr, Frederick, MD
21701, United States
(240) 943-0577
https://www.mavis.com
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About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Frederick today.

Location

NTB-National Tire & Battery
1701 Kingfisher Dr, Frederick, MD
21701, United States

Hours

Reviews

4.6
464 reviews
5 stars
407
4 stars
7
3 stars
2
2 stars
3
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like John, Bryce, and Danny for their exceptional service.

Efficiency

Customers frequently noted the quick service and low wait times, with many being able to get in and out in under an hour.

Cleanliness

The waiting area and shop were consistently described as clean and well-maintained, contributing to a positive customer experience.

Honesty

Several reviews highlighted the honesty of the staff, particularly in diagnosing issues and not upselling unnecessary services.

Mixed Experiences

While many reviews were positive, there were notable complaints about long wait times for appointments and issues with service quality, indicating inconsistency.
  • DA
    Drew Andrew
    2 days ago
    5.0
    This location particularly was amazing! I had stopped by literally 4 shops that day and this one was by far the nicest in every way, they had great prices, and actually had the special tires I needed on a sunday! They have great customer service and definitely understand my time is as valuable as theirs! They have my future tire/battery business for sure! Thanks!
  • JA
    Jorge Aguilera
    Nov 16, 2025
    5.0
    They helped me take care of a nail in my tire. Great customer service.
  • AD
    Alex Davis
    Nov 13, 2025
    5.0
    I got my car worked on and these guys know what they’re doing
  • KX
    Khori XO
    Oct 20, 2025
    5.0
    Great experience. Clean waiting area. Honest and respectful staff. Low wait time. Exceeded expectations! Excellent customer service from John!! He was patient and I could tell he genuinely wanted to help not just rush me out of the store. This will be my new tire spot!
  • EK
    E K
    Oct 14, 2025
    5.0
    I went NTB because another franchise changed my oil but snapped or broke part of the under carriage cover. So, I drove around not knowing that it was hanging and dragging as I drove to Vabeach. BRYCE, listened to my problem and immediately said, "let me look at the issue", I can fix this!! I was so happy as he explained what happened and took a picture so that I could see the damage and order another one for future. It took less than 20min to fix and Bryce was so nice and Professional. Being a female and not knowing a lot about cars, I was treated well from the time I walked in and pulled off. I will be back. First impressions are key, even when this was caused by another shop. Thanks Bryce and your team! And, the place was clean!
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Frequently Asked Questions About NTB-National Tire & Battery

What types of services does NTB-National Tire & Battery in Frederick offer?

NTB offers top-brand tires and auto services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.

What are the operating hours of NTB-National Tire & Battery in Frederick?

The shop is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.